Highly experienced in public relations, administration and customer service with strong organizationalskills. Able to work under pressure and understand the needs of individuals through knowledge ofdifferent retail and administrative sectors. Works well within a team and is keen to take on challengesand build upon already developed skills to move career in a new direction.

Senior ReceptionistResponsible for running the front of office at a well-established law firm. Responsible for fouroffice juniors assigning duties depending on the Directors instructions. Customers first point ofcommunication when contacting the firm.● Maintaining the office diary● Booking board meetings● Sitting in on Client/ solicitor consultations● Completing office Health and safety checks● Note taking

Wickes 2017Senior Kitchen and Bathroom advisor/ Account DeveloperWorking within a fast paced retail environment as customers first point of contact for kitchen andbathroom related enquires and purchases. Liaising with customers and building rapport to create longlasting customer relationships; face to face , via telephone and email. Meeting with management dailyto ensure all staff were kept up to date with customers and their individual accounts.● Managing Customer accounts● Banking all moneys collected from customers● Maintaining management trackers● Conference calls