Gloria James Email and Phone Number

• Demonstrate thorough understanding of all aspects of computer and network security, including firewall administration, encryption technologies and network protocols. • Prevents and detects intrusions and ensure integrity and confidentiality of sensitive data. • Investigate alerts, anomalies, errors, intrusions and malware and identify any/all security incidents and isolate responsible agents. Validate incident containment and remediation recommendations. • Possess ability to keep up with industry security trends and developments, as well as Government regulations as applicable. • Monitor and lead systems securities and respond to security incidents as required. • Engage with other internal and external parties to get and/or share information in order to improve security posture; participate in security systems testing. • Conduct forensic media analysis and log file analysis to include Encase. • Provide and produce daily status reports and create documentation related procedures, processes, techniques, use cases and knowledge base articles. • Attend daily, weekly and/or monthly VTCs. • Provide training to Junior Computer Network Defense (CND) Analysts.

Oversees SharePoint database while providing technical support through the helpdesk, troubleshooting connectivity and account problems, and managing user account information. Maintains updated patches and installs hardware, software, and other electronic equipment, including printers, servers, etc., to ensure optimal technological performance. Assesses and resolves technical concerns. Refers problems to the appropriate specialist when necessary.Conducts forensic activity as appropriate to ensure proper use of account and database information.

Handled processing and orientation for new team members assigned to Mine Resistant Ambush Protection Program. Received, processed, forwarded, and distributed documents, including insured, certified accountable, personal, and official communications. Collaborated with colleagues quarterly to coordinate Personnel Accountability Inventory process. Earned recognition with performance-based promotion.Gathered, validated and updated SharePoint database using data from multiple forms of documentation, including personnel data sheets and letters of authorization.Ensure compliance with applicable policies and procedures, including security requirements regarding sensitive and classified information.

Oversaw receipt, storage, issuing, and shipping of hazardous stock, equipment, and other material following strict regulations. Inspected, counted, and organized incoming stock. Determined appropriate tactics to store, identify, and locate stock; transported, stacked, and broke down bins. Improved stock management efficiency by collaborating with team on organization of CLIX lay down yard.Streamlined tracking by creating and maintaining standard inventory list.

Maintained tool inventory, issued equipment, and monitored departmental resources. Opened and closed work orders. Processed lateral transfers. Updated project status and provide reports as needed. Received, stored, and issued repair parts, calibrated tools, and updated records to reflect changes.Increased inventory management process with development of material requirements list, shot stock list, bench stock list, and critical item shortage list.

Performed a range of clerical duties, including entering data, filing, answering phones, and sending / receiving faxes, and using computer systems.

Held responsibility for installing, operating, troubleshooting, and maintaining multichannel line of site tropospheric scatter communication systems, communications security devices, network switches, cables, electrical systems, sensors, optimal systems, and associated equipment. Conducted preventive maintenance checks and repairs. Operated equipment to transmit communication signals using radios, transmitters, and receivers.Ensured all communication equipment remained functional to support transportation operations.Demonstrated excellent troubleshooting skills to quickly diagnose and repair issues.