• Manage all aspects of business operations for a multi-million dollar construction company including customer, partner, and vendor relationships, accounting, human resources, and compliance.• Oversee accounting operations by building vendor relationships and monitoring company transactions and expenditures to reduce outstanding accounts receivable by 50%.• Implement and monitor safety plans and other processes to ensure compliance with industry regulations and company policies to… Show more • Manage all aspects of business operations for a multi-million dollar construction company including customer, partner, and vendor relationships, accounting, human resources, and compliance.• Oversee accounting operations by building vendor relationships and monitoring company transactions and expenditures to reduce outstanding accounts receivable by 50%.• Implement and monitor safety plans and other processes to ensure compliance with industry regulations and company policies to minimize workplace accidents and insurance costs. Show less

• Engage Corpsmembers in educational and trade skill development training at Sierra College to increase Corpsmember exposure and enrollment by 85%.• Develop and maintain relationships with industry and local agencies to explore and provide career opportunities for Corpsmembers.• Collaborate with the CCC and Community Colleges on a statewide level to ensure Corpsmember engagement is maximized.

• Developed and maintained relationships with key industry stakeholders including automotive manufacturers and dealers, EV infrastructure organizations, public transportation entities, and the press to develop a strategy for the Automotive Technology program.• Researched and co-authored the Automotive Program Vitality Analysis report and collaborated with the Automotive Technology curriculum development team which resulted in a groundbreaking, two-semester certificate curriculum where the… Show more • Developed and maintained relationships with key industry stakeholders including automotive manufacturers and dealers, EV infrastructure organizations, public transportation entities, and the press to develop a strategy for the Automotive Technology program.• Researched and co-authored the Automotive Program Vitality Analysis report and collaborated with the Automotive Technology curriculum development team which resulted in a groundbreaking, two-semester certificate curriculum where the student is ready for employment.• Industry relationships resulted in Ford Motor Company donation of a vehicle lift and direct student access to Ford training. Show less

• Managed client relationships and contract development, review, and finalization.• Led company and asset sale efforts and capital fundraising, including the development and execution of marketing plans.

Managed and marketed multiple product lines including KARPOWER, Window Stickers, and Blue Book value syndication. Managed major partner relationships including CARFAX and OEM Certified Pre-Owned Managers.

Developed and managed business partner relationships and service contract and floor mat products.

Product Development Director (1999 - 2000) Managed the research, design, development, and launch of new products for consumers and the automotive industry. Developed strategic relationships with industry partners. Created and launched the first industry market analysis report and awards for Certified Used Vehicle programs.Data Research Manager (1997 - 1998) Managed Data Research department operations including a staff of eleven. Managed the research process including the… Show more Product Development Director (1999 - 2000) Managed the research, design, development, and launch of new products for consumers and the automotive industry. Developed strategic relationships with industry partners. Created and launched the first industry market analysis report and awards for Certified Used Vehicle programs.Data Research Manager (1997 - 1998) Managed Data Research department operations including a staff of eleven. Managed the research process including the production and quality control of vehicle report products and the development of client products. Increased department productivity by 100% which resulted in a leading market position for the company. Show less

Northwest Regional Office – Pleasanton, CAContest and Incentive Planner/Manager (1996 - 1997) Managed the creation, coordination, and execution of retail sales incentives and leases. Served as a strategic planner and communication focal point for incentives. Managed an annual budget of $80M and staff of two. Contest and Incentive Specialist (1995 - 1996) Coordinated the development and marketing of retail incentive and lease programs which served as competitive tools in the… Show more Northwest Regional Office – Pleasanton, CAContest and Incentive Planner/Manager (1996 - 1997) Managed the creation, coordination, and execution of retail sales incentives and leases. Served as a strategic planner and communication focal point for incentives. Managed an annual budget of $80M and staff of two. Contest and Incentive Specialist (1995 - 1996) Coordinated the development and marketing of retail incentive and lease programs which served as competitive tools in the retail automotive market. Designed spreadsheets to efficiently plan, forecast and analyze budgets.Southwest Regional Office – Costa Mesa, CAMarketing and Training Specialist (1994 - 1995)Coordinated the development and administration of marketing activities. Developed and delivered retail sales training to enhance product presentation and sales techniques. Partnered with dealers to improve and enhance customer satisfaction and improved customer satisfaction scores from 85% to 93%.Marketing, Distribution Specialist (1993 - 1994)Managed inventories of the highest selling vehicles for the region including product ordering and allocation. Analyzed sales trends, market activities, vehicle availability and seasonal factors to ensure optimal inventory mix. Consumer Affairs Specialist (1992 - 1993)Developed and implemented resolutions to customer concerns designed to increase customer purchase intentions and goodwill. Successfully arbitrated over 90% of all cases in favor of Nissan, resulting in reduced legal and financial exposure.National Headquarters – Carson, CAConsumer Affairs Administrator / Senior Consumer Affairs Administrator (1990 - 1992)Assisted customers with varied issues via Nissan’s customer service hotline. Coordinated with regional offices to resolve customer concerns. Managed Consumer Affairs Administrators in customer service and resolution issues. Show less