Gloria P Mora Email and Phone Number

Responsible for researching and compare supplier products and services in order to determine the most suitable, based on price, quality, availability, reliability and technical support. Compose RFI's (Request for information), RFP's (Request for proposal), Purchase Requisitions, Purchase Orders, Request for Quotations. Provide internal and external customer support for all purchases order activities; follows up to expedite delivery and shipment. Develops and maintains records and reports.

This position oversee daily operations for an electronic module depot repair center. The responsibilities included: Daily operations management: Set daily goals for product throughput, set priority of service jobs. General management responsibilities: Develop and aid in implementing policies and procedures required to ensure an efficient process flow of products received for repair. This includes all handling and data logging activities from receipt of product to return shipping and invoicing. Develop a spare parts management philosophy and fulfillment strategy to ensure appropriate spares stock level is maintained for a cost effective repair process. Interface to parts manufacturers and electronics component distributors to maintain a working and up to date account to provide replacement parts as needed to maintain a working spare parts inventory. Participated in the marketing strategy, to provide continued growth through participation in advertising and trade shows unique to the industry. Develop and implementing a focused email advertising campaign. Accounting/Financial responsibilities: invoicing, payroll, purchasing, accounts receivable, accounts payable, petty cash, and bank deposits. Prepare reports and review and interpret these reports. Customer Service responsibilities: providing answers to customer inquiries regarding repair status of received products, shipping information, billing information and service pricing. Maintain an updated price schedule to reflect changes in the market and servicing techniques. 
More than 200 customers located in USA, South America, Bahamas, UK and Canada.

Provider of consulting services in business for both public and private sector. Areas of expertise; Seek and identify situations that needs assistance within the organization, design course of action in problems areas; develop detail analysis to identify conclusions and recommendations for the organization which constitute a practical solution in order to solve the situations; prepare corrective steps, to be taken by clients to implement and improve processes by focusing o delivering the most suitable solution for clients, general projects control, prepare technical assistance reports and proposals. Participate in the development of the strategic business plan, and annual forecast. Customers in the public sector, “Banco Industrial de Venezuela” Project Resizing the Human Resources, Fundacion del Estado para el Sistema Nacional de las Orquestas Juveniles e Infantiles de Venezuela (FESNOJIV), EL Sistema. Project Microentrepreneurs.

Control, maintenance and update of client portfolios and reports, maintenance company portfolio (Eurobonds, bonds, commercial papers, equities) issues; buy and sell equities and fixed income instruments; customer service; operations in exchange market; manage bank systems (chase Manhattan Bank and UBS Swiss); support to the accounting department for monthly revenue and expense postings including accruals and expenses control; Prepare the company manual for the Operations and administration department, develop internal procedures to improve controls.

Assist the customers in any banking related activities, helping them in their account management needs. Maintain a database of information of all the records about the customers.