Trust Account Associate II

Proactive in counting money before a shift begins to ensure accuracy of calculation at the end of the shift.Greet and welcome customers entering the restaurant.Resolve different types of complaints from customers or address them to the restaurant manager.Trained newly hired employeesUpdated POS database with price changes and new promotional items.Assisted with payroll and updated new employee database.Answer queries and questions of customers and inform about policies, rules of the restaurant, etc.Provided front counter inventory to owner/manager at the end of day.Performed other duties as requested of owner

Provided operational support for high-volume financial institutionAppraise credit contact information for secure databaseProvided system access to associatesDeveloped and customized reports for tracking purposesImplemented detail procedures to streamline daily responsibilitiesReviewed, research and reconciled for domestic and international accountsProvided and discussed key performance indicators weekly with managementComplied with company policies, procedures, regulations and trainingProcessed 100+ loans on daily basis