Gloria Williams Email & Phone Number

Golden, Colorado, Us

Creative, senior HR professional recognized for attracting and retaining talent by aligning compensation with business management systems and designing compensation strategies to improve performance. Broad financial knowledge and understanding of business economics and competitive landscape. Highly analytical, skilled at drawing conclusions, themes, and trends from data analysis, communicating results, and influencing decisions at highest level. Areas of expertise:Employee Development HR Policies, Practices, Procedures Employee Relations Performance Management CompensationBenefit ProgramsMicrosoft Office, Kronos, iCIMS, QAD, Orange Tree, E-VerifyManaged all aspects of Human Resources for 10 US manufacturing facilities and 1 facility in Canada. Supervised all payroll reporting.-Successfully managed hiring process, benefit enrollment and new hire orientation for the newly acquired Tulsa facility. Provided CoorsTek cultural training to new employees to ensure success of being employed by a world-wide employer. -Due to a downturn in business, did a successful reduction in force (RIF) in Tulsa of 5 employees.-Successfully shut-down Tulsa facility when product line was moved to Houston. Relocated 1 employee to Houston. -Ability to change direction quickly to meet business needs. 2005 to 2007 hired 50 employees for Oklahoma and Houston operations. 2008 to 2009 began the journey of reducing staff for all plants due to the economic downturn. Inclusive of all facilities reporting to me, we successfully administered over 300 terminations and received signed severance agreement from every affected employee.-Identified inconsistencies on job data codes for terminations in PeopleSoft. Led discussion and provided direction to create a document as a resource. Once implemented, all terminations were entered correctly. -Led team of HR Managers and updated 6 families of job descriptions to streamline and add more pertinent information.

Golden, Colorado, Us

Managed all aspects of Human Resources for Operations, including Oklahoma City and Tulsa, OK; Houston and Odessa, TX; and Red Deer, Canada.- Displayed effective leadership by holding managers accountable, diplomatically but firmly, for evaluating and addressing employee performance issues.-Revamped interviewing process and interview questions and trained all hiring managers on behavioral interviewing to achieve effective and qualified hiring practice. Over 6 months, selection of 20 new employees improved 50% based on job skills and character.-Designed and implemented employee referral program to enhance our hiring practices. -Accepted responsibility of Houston location which was a start-up facility with a small acquisition. Recruited, interviewed, and hired 10 employees within 6 weeks to meet production goals.-Streamlined/revamped the New Hire Orientation process to put more emphasis on the Employee Guidelines, The Company’s Vision, Mission, Value and Time Card compliance. Surveys showed higher satisfaction from new hires in regards to understanding company expectations.-Sought and received funding through the State of Oklahoma for Management Training at Moore-Norman Technical Center. Over course of 1 year, improvement of management responsibility advanced based on the number of disciplinary actions and formal investigations decreased substantially.-Partnered with EHS and changed to a new work comp clinic. Provided opportunity for new W/C doctors to tour facility to better understand our type of work, processes and job descriptions. Work comp claims were reduced by 40% over following 12 months.-Investigated, resolved and reported Unethical Incident violations.-Responded to all unemployment claims. Represented company at all hearings. Win rate was maintained at 98%.-Responsible for written response to Workers Compensation Claims and represented CoorsTek in Worker Compensation court hearings

Dallas, Tx, Us

Managed all aspects of Human Resources for call center operations.Managed hiring processes, transfers, testing, surplus, retention, tuition, training, career path and new hire orientation.Responsible for handling disabilities and LOA’s.Directed the development, implementation and interpretation of policies and procedures in compliance with the law.Directed changes to ensure compliance with ADA and OSHA.Oversaw OJA and OSHA reporting.Supervised all payroll reporting.Developed, implemented and supervised the employee demo and concession plans.Designed and implemented employee programs.Investigated, resolved and retorted Unethical Incident violations.Responded to all Unemployment Claims. Represented the company at all hearings. Responsible for written response to Workers Compensation Claims and represented Cingular Wireless in Worker Compensation court hearings.Directed, developed and delivered management and employee training.Coordinated all company functions such as events with United Way, PAC, as well as company parties and service award functions.