Gloria Wright Email & Phone Number

Provide outstanding service to multiple external and internal clientsRespond to a variety of customer requests, special instructions and inquiries in a timely and efficient manner.Daily communications with assigned customers via email and phoneMonitor and review daily electronic files and incoming manifests, taking appropriate action to ensure the integrity of the information.Received manifests for shipping lines of all new vehicles, used vehicles and heavy equipmentCreate… Show more Provide outstanding service to multiple external and internal clientsRespond to a variety of customer requests, special instructions and inquiries in a timely and efficient manner.Daily communications with assigned customers via email and phoneMonitor and review daily electronic files and incoming manifests, taking appropriate action to ensure the integrity of the information.Received manifests for shipping lines of all new vehicles, used vehicles and heavy equipmentCreate advice notices for all orders and generate a list to track all custom's clearances and enter all vehicle identification numbers into the system.Send notices to customers and brokers.Assist all customer's with the pick up processMaintain boat files by ensuring they contain all necessary documentationLiaise with dealer representatives and vehicle transport companies, as well as various business partners (3rd party survey companies, customs, stevedoring companies, longshoreman, etc.} Show less

Prepared reports and maintained records of work accomplishments and administrative information, as requiredCreated procedures for all job duties relating to Parts CentralReported to the supervisor periodically on team and individual work accomplishments, problems, progress in mastering tasks and work processes, and individual and team training needs.Worked with supervisor to prepare performance appraisalsCoached, facilitated, solved work problems, and participated in the work of… Show more Prepared reports and maintained records of work accomplishments and administrative information, as requiredCreated procedures for all job duties relating to Parts CentralReported to the supervisor periodically on team and individual work accomplishments, problems, progress in mastering tasks and work processes, and individual and team training needs.Worked with supervisor to prepare performance appraisalsCoached, facilitated, solved work problems, and participated in the work of the teamObserved training needs and relayed training needs and requests to supervisorHandle and resolve store and vendor inquiries and complaints while obtaining and evaluating the gaps and taking measures to update the management team, recommend process changes, and update SOPsResponded to high volume of email requests for updates and problem resolutions from both internal and external customers Show less

Langley, Bc

Ordered purchase and warranty parts for over 200 Future Shop and Best Buy Canada stores and 2 service depots.Verified data and updated as requiredExpedited parts from vendors Tracked part orders using vendor databases or emailPrepared reportsManaged supplier contacts

Education record

Education record