Lead the day-to-day operations of the Office of Student Financial Aid and promote the organization's mission, vision, and values as part of the management team. Manage operational functions of aid processing; provide supervision to members of the Financial Aid Team; collaborate with other departments to ensure customer service excellence for prospective and current students; develop and deliver training; update policies, procedures, and practice; and ensure compliance with federal, state and institutional regulations and policy. Experienced in analyzing financial aid issues and regulatory changes that affect the school and students.