Gloria Gutierrez Email and Phone Number
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Recent Accomplishments (2 years)- Engaging partners through both Events and Workshops for Enterprise Software solutions- Developing curriculum for Salesforce Partner Learning Camp to support latest releases and initiativesSpecialized Skills:- Salesforce CRM- Knowledge Centered Support Management and Training - Varied Release Process experience from multiple projects- Salesforce Experience Cloud, Service Oriented Website planning, research, revision and maintenance - Multimedia production for training and customer communicationsExperienced In:- Support CRM Processes and Planning- Data management and integration- CMS and LMS administration and implementation- Multi-media development- Documentation and Training Development- Google Analytics and Tag Managment
Salesforce
View- Website:
- salesforce.com
- Employees:
- 1
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Partner Delivery Success ManagerSalesforce Jan 2022 - PresentSan Francisco, California, UsWorking specifically within the Alliances group and the Service Cloud technologies to:Grow Partner capabilities and capacityProvide Partners with the tools to ensure Customer successAdvise Partners on practice growth areasAddress implementation gaps in the ecosystem
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Senior Salesforce DeveloperAmplify Oct 2020 - Dec 2021Brooklyn, Ny, UsResponsible for analysis and solution design of Salesforce Platform technologies. Specific deliveries of Service Cloud enhancements, service cloud metric improvements, and Experience cloud solutions and implementations for the enterprise needs. Contribute to the improvement of Sprint and Agile development processes and practices in the Salesforce systems team. -
Specialist Platform ManagementPearson Education Sep 2015 - Oct 2020London, GbResponsible for cross functional Salesforce and external technology implementations within the Pearson Global Salesforce platform. Coordinate with consultants and business stakeholders to understand their business and technology needs for delivering effective Self-Service capabilities for our customers. Member of the Salesforce CRM Center of Excellence team at Pearson. -
Salesforce Knowledge Management And Self Service AdministratorPearson Education Sep 2012 - Sep 2015London, GbDuties include: - interim supervision, support of strategic planning, implementation and maintenance of North American Customer Support websites.- maintenance of web systems including Salesforce Communities, Knowledge Base software, Oracle Right Now, and 3rd Party Content Management systems
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Systems, Content And Training DeveloperPearson Education Jun 2007 - Sep 2012London, GbPosition started as Curriculum Developer for online teacher training with maintenance and development of the associated Learning Management system. Position changed to management and development of content for Support services as well as management and maintenance of customer self service websites.
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Educational Technology CoordinatorImmaculate Heart High School & Middle School Jun 2005 - Jun 2007Los Angeles, Ca, UsResponsibilities included: helping faculty and administration integrate technology into the classroom; creation of digital media and training materials to support various projects and Network upgrades; teaching Information Design, Multimedia Design and Independent Studies. Worked in a team environment to complete Technology Plan, Technology Budget and Accreditation study. -
Assistant Director Educational TechnologySavannah Country Day School Aug 2001 - Jun 2005UsResponsibilities included: support and training of faculty and staff for technology integrated projects; creation of digital media and training materials to support various projects and Network upgrades; teaching Multi-media design courses, Introduction to Computer Courses, Publications course and Independent Studies. Worked in a team environment with the Director of Educational Technology and the Information Technology team for coordination of technology and multi-media within K-12 environment. -
Systems AdministratorSavannah College Of Art And Design Jun 1997 - Jul 2001Savannah, Ga, UsWorked in both Computer Art and Library Systems over the course of my time at the College. Was part of the overall College IT systems team.
Gloria Gutierrez Skills
Gloria Gutierrez Education Details
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Appalachian State UniversityInstructional Media And Technology -
Georgia Southern UniversityEnglish Literature
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Appalachian State UniversityEnglish Literature
Frequently Asked Questions about Gloria Gutierrez
What company does Gloria Gutierrez work for?
Gloria Gutierrez works for Salesforce
What is Gloria Gutierrez's role at the current company?
Gloria Gutierrez's current role is Partner Delivery Success Manager at Salesforce, 13x Salesforce Certified Professional, Passionate Lifelong Learner, Member of the Human Race.
What is Gloria Gutierrez's email address?
Gloria Gutierrez's email address is gl****@****son.com
What is Gloria Gutierrez's direct phone number?
Gloria Gutierrez's direct phone number is +121345*****
What schools did Gloria Gutierrez attend?
Gloria Gutierrez attended Appalachian State University, Georgia Southern University, Appalachian State University.
What are some of Gloria Gutierrez's interests?
Gloria Gutierrez has interest in Education, Environment, Science And Technology, Animal Welfare, Arts And Culture, Health.
What skills is Gloria Gutierrez known for?
Gloria Gutierrez has skills like Instructional Design, Training, Content Management, Content Development, E Learning, Software Documentation, Curriculum Design, Educational Technology, Salesforce.com Implementation, Salesforce Communities, Project Management, Blended Learning.
Who are Gloria Gutierrez's colleagues?
Gloria Gutierrez's colleagues are James Bognar, Rutvi Shah, Becky Zilis, Rachel Mcintyre, Deanna Zhu, Rajavamshi Sangaru, Wei-San (Adria) Chiang.
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