Recent Accomplishments (2 years)- Engaging partners through both Events and Workshops for Enterprise Software solutions- Developing curriculum for Salesforce Partner Learning Camp to support latest releases and initiativesSpecialized Skills:- Salesforce CRM- Knowledge Centered Support Management and Training - Varied Release Process experience from multiple projects- Salesforce Experience Cloud, Service Oriented Website planning, research, revision and maintenance - Multimedia production for training and customer communicationsExperienced In:- Support CRM Processes and Planning- Data management and integration- CMS and LMS administration and implementation- Multi-media development- Documentation and Training Development- Google Analytics and Tag Managment
Listed skills include Instructional Design, Training, Content Management, Content Development, and 33 others.