Gloria Young Email and Phone Number

Executive Assistant to Head of Institutional Markets Sales Midwest, 2009 - Present* Provide executive level support to the Head of Institutional Markets Sales Midwest. * Coordinate and execute administrative affairs to enable management to enhance productivity and exceed objectives. * Appropriately assess compliance risk when business decisions are made; drive compliance with applicable laws, rules and regulations.* Prioritize daily responsibilities to ensure the successful completion of assigned tasks prior to deadline. * Manage executive's schedules and plan meetings/conferences/special events. * Effectively maintain corporate documentation. * Inventory control functions include interfacing with vendors to ensure timely order fulfillment/delivery.

Executive Assistant to Corporate and Investment Banking, 2005 - 2009* Provide executive level support to the Corporate and Investment Banking Team. * Perform all executive assistance functions, in addition to special projects and interdepartmental support initiatives as directed by the organization.

Senior Administrative Assistant* Oversaw personal affairs of CEO including but not limited to paying bills and insurance, making medical appointments and restaurant reservations, sending holiday cards and completing general errands.* Supported executives in daily operations including coordinating communications for clients and employees, organized work flow as well as planning and scheduling. * Composed correspondence and ensured accurate documentation of reports. * Arranged executive travel plans: secured lodging, transportation and finalized agendas.* Coordinated regular inventories, schedules, weekly reports and filing. Highlights: Oversaw a mailing list of over 2,000 people, ensuring delivery of annual holiday products.

Senior Administrative Assistant, 1993-2004* Supported six individuals including two Managing Directors to organize scheduling, order supplies and monitor financial expenses. * Researched, tracked and verified expense reports, accounting information and other group financial figures. * Booked travel and entertainment arrangements. * Directed phone calls and clients to appropriate departments. * Prepared correspondence and presentation materials. * Initiated calls for office equipment service or outgoing messenger packages. * Provided assistance during nationwide marketing trips.* Scheduled an annual baseball outing to St. Louis, Missouri for more than 100 clients including organizing food, beverages, tickets and travel arrangements.Administrative Assistant, 1985-1993Responsibilities similar to above for nine individuals. * Handled general office duties, filing, faxing and copying. * Analyzed division financial statements to prepare reports or reconcile discrepancies.* Developed and implemented a sorting and packaging system for file storage.* Organized all facets of annual golf and baseball outings for five consecutive years.Started with Bank of American in Houston, Texas before moving to Chicago.