Gloria Hill Email and Phone Number

A/Executive Officer | Western Sydney and Aerotropolis

- Part of the project team that developed and implemented the LEP Tracking System (a new online system) for the Department.- Implemented the User Acceptance Testing phase of Stage 1 of the project and provided ongoing technical support to the users of the system.- Facilitator and presenter for the training provided to the Minister and her advisors, as well as the Department's senior executives and planners.- Developed and maintained the contents of the User Manual for the tracking system.- Part of the project team for the scoping and development of Stage 2 of the LEP Tracking System project.- Team Leader for the User Acceptance Testing phase of the project, and provided technical support to the testers during the 3 week UAT phase.- Improved and streamlined a number of administrative processes within 2 business units to ensure the units consistently met tight deadlines and timeframes.- Conducted an information audit for 1 business unit, and consolidated the existing information and statistics into more user-friendly formats and made improvements to the electronic filing structure.- Worked closely with a Director and the Regional Teams to produce timely and accurate statistics on a fortnightly basis for the Director General, for submission to the Minister for inclusion and publication in official reports.- Has extensive training in Objective (the Department's Information Management System) as well as SAP and the Employee Self Service module and is a local trainer / trouble-shooter to the Department's staff members at the Bridge Street offices.

- Stakeholder management- Change management- PMO- Business improvement- Process improvement- Communications strategy and management- Risk management- Programme management- Project management- Business case development- Knowledge management- Information management- Workshop facilitation

- Coordinating and conducted the review process of 32 UNSW Research Centres, reviewing both the operational and funding aspects of the research centres. The review process included conducting interviews with the key stakeholders of the Research Centres, analysing the interview results, and developing recommendations for the Deputy-Vice-Chancellor (Research).- Provided high level administration support to the Deputy-Vice-Chancellor (Research).- OHS Committee Member.