Gloria Liou Email & Phone Number

Pittsburgh, PA, US

New York, New York, US

Catalyst + Totango have joined forces to build a leading customer growth platform that helps businesses protect and grow their revenue.

New York, New York, US

New York, New York, US

At Catalyst, I have the opportunity to talk and learn from colleagues every day, whether they be my own teammates or my customers. Being a Customer Success Manager for CS teams brings another level of ongoing development to my day to day that I crave!

Miami Beach, Florida, US

I partnered with several major gas utilities across North America to lower safety incidents in their territories. Through my customer interactions, I enabled our internal teams to build machine learning models by translating requirements, conducting discovery interviews, and consolidating insights across customers. As one of the founding members of the.

Menlo Park, CA, US

As a longstanding member of the Customer Success Team, I work tirelessly to advocate for the voice of our customer internally. I partner cross-functionally with every part of the organization to align the direction of our organization with the needs of our customer. When those may come into conflict, I solution internally and externally to explore.

Menlo Park, CA, US

Leading a team of 3 Engagement Managers allowed me to develop my ability to identify strengths and deliver constructive feedback based on the needs of the individual. My strong sense of empathy helped to build a thriving culture of sharing and open feedback, not only between myself and my direct reports, but also among colleagues.

Menlo Park, CA, US

As an Engagement Manager, I was able to focus my full attention on the implementation process. As the first Engagement Manager and first Professional Services member, I had the opportunity to develop a documented methodology and define our Professional Services offerings for all customers.

Menlo Park, CA, US

Worked hand in hand with our customers to deliver a high touch experience from contract sign on. My role encompassed not only ensuring a successful launch of Betterworks and goal-setting program, but also providing a continued partnership post-launch to optimize usage and, above all, drive operational excellence.

San Francisco, California, US

As one of 6 account managers for the Sales department, I added value to the team and company through personal projects, such as developing a more automated quoting tool and revamping Salesforce and its reporting, to name just a few. I personally owned a whole book of business, composed of trade and business clients that looked to Dot & Bo as partners for.

Worldwide, OO

With a focus in software licensing, I not only conducted license reviews for large technology companies, but I also consulted F500 companies on mitigating against the risk of non-compliance. At the end of my 2 years with the Contract, Risk, and Compliance team, I was able to contribute to millions of lost revenue recovered through license reviews. Major.

Worldwide, OO