Gloriana Rojas Email & Phone Number

San José, Cr

Heredia, Costa Rica

Represent Source to Pay in the country (-group) towards Country /-group Management and Procurement Hub.Act as S2P Partner connecting business inquiries and take up management escalation for proper solution within the Procurement operation model.Make usage of language capabilities to communicate towards country users or external suppliers, evaluate and implement country specific needs with global Operations. Ensure that local legal requirements and regulations are considered in the respective Contract to Pay Processes.Define, maintain, and monitor Country specifics, foster standardized processes in the country (-group) and initiate process adjustment based on local rules and regulations.Provide country (-group) insights for S2P Operations and Procurement Areas based on data analytics and user feedback. Provides procurement support for Country Organization like local audits and cross functional projects, responsible for communication with local authorities and provide on-site and language support for incident management.

Heredia, Costa Rica

• Verify, analyze and execute transactions with a high level of complexity according to process documentation.• Comply with S2P standards, policies and procedures.• Monitor process exceptions.• Prepare and conduct trainings.• Business problem analysis, impact analysis and mitigation design and execution.• Maintain desktop procedures, knowledge articles, help and training documents.• Support transition project e.g. conduct on-site / remote expert trainings, hypercare calls, Q&A sessions.• Support the Team Leader, Operations Manager and/or the Service Deliver Manager in global operational topics as audits.• Manage team operational performance.• Participate in expert networks.

Heredia, Costa Rica

• Verify, analyze and execute transactions with a high level of complexity according to process documentation.• Comply with S2P standards, policies and procedures.• Monitor process exceptions.• Prepare and conduct trainings.• Business problem analysis, impact analysis and mitigation design and execution.• Maintain desktop procedures, knowledge articles, help and training documents.• Manage team operational performance.

Heredia, Costa Rica

• Support the different phases of a project: preparation, scoping, analysis and design, implementation and stabilization.• Support on set up and fulfillment of the project plan, checklist, issue list and cutover document for the assigned are.• Ensure processes are properly documented.• Effectively communicate with colleagues on different professional levels in an international and multi-cultural environment.• Support in the alignment and implementation of processes considering both business and legal requirements for international partners.• Manage client expectations and deliverables, respecting timelines, budget and project plan.• Communicate risks and issues related to the project manager.• Report project status to Project Manager and other Team Members.• Follow the project framework (deliverables, milestones, project standard tools).

Heredia, Costa Rica

• Perform advance secretarial and administrative support.• Prepare and arrange meetings and manage events including content development, collect and analyze data to prepare reports and documents, create and distribute meeting minutes and presentations.Assist Management Meetings in taking minutes and following-up on the agreed action points.Arrange business travels and expense claims.• Handle information requests and coordinate activities with other departments and other persons that are working together with the Center. • Act as the Sharepoint Administrator for the management related documents that are stored on the Center Sharepoint.• Handle Purchase Order for the Shared Service Center: Generate purchase orders, purchase order amendments as required, and distribute purchase order for approval.• Prepare communication on behalf of the Share Service Center and support the communication that is happening in the center.• Coordinate topics that are related to the facilities, cafeteria and (office) equipment in close collaboration with CPL functions e.g. Facility Management, IT.• Organize agenda for external visitors, receive and direct clients and visitors.

San Pedro De Montes De Oca, San José, Costa Rica

Gestión de redes sociales Conceptualización y desarrollo de materiales de comunicaciónCoordinación de actividades de promoción Manejo de relaciones con públicos clave

Alajuela, Costa Rica

Elaboración de contenidos y gestión de redes socialesRedacción de artículos y otros materiales Conceptualización y seguimiento a diseño y producción de materiales para diversas campañasGestión de proyectos de desarrollo web y diseño gráfico. Guionización de cuñas radiales y spots animados. Preparación de ofertas y licitaciones para sector público y ONG.Coordinación con proveedores y clientes.

San Pedro De Montes De Oca, San José, Costa Rica

Redacción y gestión de contenidos para redes sociales (Facebook y Twitter) para promover la labor de la Agencia y el emprendimiento. Coordinación para el desarrollo de campañas internas y eventos especiales.Conceptualización y redacción de materiales promocionales.

San Pedro De Montes De Oca, San José, Costa Rica

Redacción de notas para blog del proyecto y gestión de contenidos para redes sociales (Facebook) para destacar los logros del Proyecto en Costa Rica, Bolivia y Brasil. Coordinación con pares internacionales. Apoyo a equipo interdisciplinario de trabajo.

San Pedro De Montes De Oca, San José, Costa Rica

Asesoría en comunicación estratégica para Proyecto de Energías Renovables.Redacción de notas periodísticas y elaboración de materiales. Apoyo en planificación, convocatoria e implementación de taller acerca de Energías Renovables para periodistas. Corrección de estilo para Manual de Energías Renovables

San Pedro De Montes De Oca, San José, Costa Rica

Planificación de estrategias de comunicación. Gestión de redes sociales para TEDx Pura Vida.

Bachiller, Ciencias De La Comunicación Colectiva Con Énfasis En Relaciones Públicas

Bachillerato, Dirección De Empresas