Gloria Nelson, Csep, Vemm Email & Phone Number

Atlanta, Ga, Us

Salisbury, Maryland, Us

• Sole event designer and membership liaison responsible for client communication, membership sales, event planning,off-site venue coordination, day-of production schedules, special event budget management, and post-event evaluation• Served as the VIP liaison, providing white glove service to board members and high-value stakeholders• Provided support to all-inclusive attendees, managing accommodations, ground transportation, and dine-arounds• Led risk management, safety analyses, ground transportation, and on-site logistics for multiple 600-person events• Sourced and vetted program vendors, and led the initial phase of contract management with Principals• Scheduled and hosted continuing education member-led webinars, connecting sponsors to members for added revenue

• Managed internal initiatives and external community outreach, as well as 130+ volunteers• Procured elements for event production, managed outreach programs and space, and assessed and mitigated risk

• Provided white glove service to high-net-worth clients through project management and effective communication• Coordinated transport, packing and shipping, bill-pay, organization, and documentation

New York, Ny, Us

•Regularly exceeds sales goals and customer expectations receiving the "Macy's Star" within the first six weeks of employment for exceptional customer service based upon direct customer feedback to management.•A flexible team-player, I was offered a Seasonal Sales Ambassador position during the 2011 holiday season as well as a move to Fine Jewelry, taking the latter•Key to success within the retail environment is a warm greeting, listening to the needs of customers, providing options meeting those needs and transacting sales in a professional and courteous manner. There is no greater feeling than a customer returning to the store to seek you out personally to assist them based upon developing a relationship of trust with a dash of a warm personality thrown in for good measure.

• Special event design and production for corporate, association, and non-profit clients• Sourced all suppliers for set design, event décor, catering, talent/entertainment, and ground transportation• Notable project: Green Bay Packers NFL stadium grand opening• National Association for Catering and EventsProud Member of:•International Special Events Society•Meeting Professionals International: •MeCo (Meetings Community)•MiForumFrequently Requested Industry Speaker & Feature Contributor:

Oshkosh, Wi, Us

• Strategically designed and supported AirVenture events, including their largest fundraising initiative, as well as on- andoff-site sponsored events; recruited 50 volunteers through personal network connections• Established new table sponsorship underwriting, increasing ROI by $100K the first year• Liaised with celebrities, high-profile attendees, and Fortune 500 executives• NACE and ILEA Awards Received: Best Logistical Achievement, Best Non-Profit Fundraising

Owner and operator of a small boutique event management firm also offering clients public relations support based in the Chicago suburbs. The closure of this company ensued after a marriage and move to Wisconsin.