Gloria St.Denis, Msm Email & Phone Number

Worcester, Ma, Us

Worcester, Ma

Automate processes using Laserfiche (Content Manager, Workflow, and Forms Designer). These processes include, but are not limited to, records submittals, access request process, HelpDesk request process, document number generation, computer program error notice process, and design change process.KEY ACCOMPLISHMENTS:✪ Redesigned TN Americas records management governance by establishing a Records Management Program Description Manual to meet regulatory requirements for 10CFR50, ISO 9001 and NQA-1. Developed a centralized records retention schedule and implemented supporting procedures.✪ Enhanced the use of Laserfiche by making improvements in support of the new records retention schedule. Added multiple process automation including design changes and software qualification and management.✪ Mapped out the migration of the existing data to the new formats.✪ Built and tested system changes for “Go Live”.✪ Designed training material and provided staff training, communicating changes to user community.✪ Presented at the Laserfiche Empower 2017 conference; the presentation was entitled “Aligning Business and IT to Expand Business Potential with Laserfiche” where we shared our solution designs and expertise with the Laserfiche user community.✪ In addition, TN Americas was the recipient of the Most Transformative Process Re-Engineering Initiative Run Smarter Award for transforming our enterprise through outstanding change management, process re-engineering and visionary initiatives.

Marlborough, Ma

I led process improvement projects from conception to go live, including gathering data, building business requirements, reviewing functional requirements, testing, and document management solutions. I collaborate with stakeholders to define project scope, strategy, requirements, and implementation. I also evaluate and recommend action on software updates and patches. And I develop teaching materials and conduct training.I’ve had many achievements during my time here, among them:✪ Enhanced organizational efficiency by overhauling the records management program and redesigning the Laserfiche content management system. ✪ Designed and implemented electronic document management system for the EPR new builds with electronic document approval process, and managed the project through Quality Center.✪ Nominated for a Corporate Organizations Recognizing Excellence (CORE) award for work on a records management improvement project. ✪ Instrumental in success of several key projects, including a major migration and eight upgrades.✪ Managed subcontractor records process.✪ Completed a business requirements document on-time and under budget for a records management assessment, leading to five months of follow-up project work.

Marlborough, Ma

While working here, I oversaw the development of a document and records management system that supported detailed engineering for building a nuclear power plant, including records submittal workflow, dual storage, archiving, and revisioning. I also supported implementation of the system and provided end-user support, and developed end-user documentation.

Marlborough, Ma

Here, I managed and maintained users, groups, and access controls within Documentum. I identified and developed user functional requirements. I also customized and configured Documentum to meet specific organizational requirements. And I trained internal users, as well as served as a technical resource for the help desk.

Marlborough, Ma

In this position, I developed strategies to improve records and information management. I implemented department-level and enterprise-wide document management policies, processes, and systems. I ensured compliance with nuclear regulatory guidelines. I also identified records management software requirements and implemented solutions.

Marlborough, Ma

Here, I directed the record and information management program. I also supervised a team of seven employees, and managed active and inactive records systems. I also updated the corporate intranet.

Master Of Science In Management, Information Technology

Bachelor Of Science, Business Administration