Managed all aspects of Human Resources for the company, overseeing HR operations in 216 restaurant stores (Carl’s Jr., Hardee’s, Pizza Patron and KFC) employing over 4K staff members in seven states. Tracked incidents and investigations of harassment, immigration issues and discrimination for the company with a zero tolerance policy. Worked with the DES, policy agencies, attorneys, law enforcement and immigration officials to identify areas of concern and resolve issues… Show more Managed all aspects of Human Resources for the company, overseeing HR operations in 216 restaurant stores (Carl’s Jr., Hardee’s, Pizza Patron and KFC) employing over 4K staff members in seven states. Tracked incidents and investigations of harassment, immigration issues and discrimination for the company with a zero tolerance policy. Worked with the DES, policy agencies, attorneys, law enforcement and immigration officials to identify areas of concern and resolve issues. Performed background checks, corrected electronic I-9s, managed automated user names and passwords in the company system, and set up job postings for store units. Audited I-9 forms for errors, missing data and misfiling, implementing procedures to ensure compliance with the Department of Homeland Security and Arizona’s immigration laws. Set up schedules for quarterly audits with corporate attorneys. Organized, distributed and mailed W2 forms. Ensured all employee files contained W4, I2, W9, 8850 documents, plus application and task forms. Processed Department of Economic Security requests, attended unemployment claims hearings, and properly documented payroll garnishment and levy orders, including child support decisions. Created and ran payroll reports, and implemented procedures to prevent the payroll system from being compromised by individual general managers. Conducted investigations regarding employee identification and false documentation, terminating staff not in compliance with immigration laws. Supervised a staff of 10 team members, hiring all individual store general managers.Provided staff training and conducted new employee orientation sessions, overseeing the HR assistant in completing training requirements when warranted. Show less

Collaborated directly with the Director of Finance to ensure efficient operations within accounting, customer service, banking and cash management. Entered and verified daily cash/credit card deposits from the company’s point of sale reporting system into MS Excel for 60 individual stores. Provided end-of-month bank reconciliation for general ledger journal entries, the A/P journal, bank statements and deposit reporting spreadsheets. Audited A/P payments prior to… Show more Collaborated directly with the Director of Finance to ensure efficient operations within accounting, customer service, banking and cash management. Entered and verified daily cash/credit card deposits from the company’s point of sale reporting system into MS Excel for 60 individual stores. Provided end-of-month bank reconciliation for general ledger journal entries, the A/P journal, bank statements and deposit reporting spreadsheets. Audited A/P payments prior to signature, verifying all checks were issued correctly and listed on the check summary, resolving discrepancies/errors expediently. Ensured all timely mailing of 1099 forms. Collaborated with vendors via telephone, email and US mail. Established procedures to bring bank reconciliation statements in a 12 month delinquency to current status within six months while still fulfilling all daily tasks and requirements.Designed processes for the documentation of vendor W9s.Managed the tasks and performance of two staff members. Show less

Delivered expertise within A/P and A/R operations and requirements. Collaborated with sales staff and customer service representatives to ensure customer satisfaction and consistent operational excellence. Performed all payroll tasks, reconciling hours worked by staff, including commissions and bonuses, and reporting payroll to the corporate office for check issuance.

Co-owned and operated the business, engaging in full bookkeeping, customer service, marketing, advertising, facility maintenance/housekeeping, inventory control and livestock management. Managed all administrative and cash handling tasks. Accurately processed reservations, credit card/payment information and personal customer data with complete confidentiality. Entertained guests, ensured comfort and prepared meals. Controlled food costs and livestock feed… Show more Co-owned and operated the business, engaging in full bookkeeping, customer service, marketing, advertising, facility maintenance/housekeeping, inventory control and livestock management. Managed all administrative and cash handling tasks. Accurately processed reservations, credit card/payment information and personal customer data with complete confidentiality. Entertained guests, ensured comfort and prepared meals. Controlled food costs and livestock feed procurement, working with vendors to obtain optimal pricing. Engaged in the purchase, breeding and sale of livestock. Networked with local businesses and state agencies to enhance and insure property and operations. Continually collaborated with the local Department of Health, State of Idaho Department of Agriculture and local/state Fish and Game to ensure regulatory compliance.Directed a complete bed and breakfast remodel in an effort to update facilities and attract guests. Designed and updated the company website.Retained various professional memberships, including the Chamber of Commerce, B&B Association and Elk Breeders Association. Show less