Gloria Ziencina-Kawula Email & Phone Number

As a program manager in the Product Operations team, I am responsible for leading the program and cross-functional projects for Quora and Poe - Fast AI Chat,including:- localization of both products and help center, cooperation with contractors, budgeting and plan execution- managing information flow, planning new processes, creating procedures and standards, as well as evaluating and optimizing existing ones- ongoing cooperation with support staff, developers, and teams… Show more As a program manager in the Product Operations team, I am responsible for leading the program and cross-functional projects for Quora and Poe - Fast AI Chat,including:- localization of both products and help center, cooperation with contractors, budgeting and plan execution- managing information flow, planning new processes, creating procedures and standards, as well as evaluating and optimizing existing ones- ongoing cooperation with support staff, developers, and teams building both products- supporting reporting and bug-fixing processes- managing feedback for product improvement and development. Show less

Localization - leading the localization project of the platform for 23 languages, coordinating the translation processes of both functions and tools inside the product, the user interface, the help center, and external communication. Constant cooperation with the translation agency, planning and billing tasks, optimizing and ensuring high quality.

The Product Operations and Support team contributes to the company’s mission by acting as the voice of the Quora community. As a team, our goal is to maintain high quality as we scale across all languages of Quora.Leveraging my previous experience as a community manager and team lead, in my new role, I will work with cross-functional teams (product, legal, trust & safety, support vendors, sales stakeholders, and partners within the company) to build ground-up initiatives to scale… Show more The Product Operations and Support team contributes to the company’s mission by acting as the voice of the Quora community. As a team, our goal is to maintain high quality as we scale across all languages of Quora.Leveraging my previous experience as a community manager and team lead, in my new role, I will work with cross-functional teams (product, legal, trust & safety, support vendors, sales stakeholders, and partners within the company) to build ground-up initiatives to scale support, moderation, internationalization, and monetization. My role is to ensure that this high-impact, high-performance team can scale efficiently and effectively and provide our community with the highest support and content quality. Welcome to the flip side! Show less

The Team Lead of the group includes Quora in Polish, Quora in Norwegian, Quora in Finnish, and Quora in Danish.

Responsible for market and promote the Polish version of Quora’s platform in Polish-speaking regions. The responsibilities include, among other things:- Developing and implementing a plan to attract, encourage, build, and manageQuora's writer community in Polish-speaking markets;- Promoting knowledge and awareness of features of the Quora platform withinthe “Quora in Polish” community by, among other things, being an activemember;- Promoting Quora’s policies to… Show more Responsible for market and promote the Polish version of Quora’s platform in Polish-speaking regions. The responsibilities include, among other things:- Developing and implementing a plan to attract, encourage, build, and manageQuora's writer community in Polish-speaking markets;- Promoting knowledge and awareness of features of the Quora platform withinthe “Quora in Polish” community by, among other things, being an activemember;- Promoting Quora’s policies to users on Quora in Polish;- Providing content moderation guidance and support to Quora in Polish;- Developing marketing strategies targeted towards recruiting valuable localPolish speaking contributors to Quora’s platform and implementing thosestrategies. Show less

Kraków Area, Poland

As a founder and community manager, I run Instagrammers Community in Cracow. Instagrammers are fans of mobile photography, especially architecture and street photography, gathered in local communities. IgersKrakow is an official community in Krakow.As a manager, I manage the Instagram profile, reach a new audience, build and engage the online community. However, only online! We organize photo walks and instameets where people can go to places that are no available for the regular… Show more As a founder and community manager, I run Instagrammers Community in Cracow. Instagrammers are fans of mobile photography, especially architecture and street photography, gathered in local communities. IgersKrakow is an official community in Krakow.As a manager, I manage the Instagram profile, reach a new audience, build and engage the online community. However, only online! We organize photo walks and instameets where people can go to places that are no available for the regular audience to take photographs they share on Instagram with the #igerskrakow hashtag. So far we opened two photo exhibitions of Cracow's Instagrammers. I take care of building strong relations withing Igers, and also with our partners, institutions, companies, and the city. Show less

Global

As a Community and Marketing Manager, I'm responsible for building brand awareness on the global market and building and managing the online community around the brand. I evangelize and teach how to use media monitoring and analyzes for business and NGO projects.I share knowledge and experience during many keynotes, speeches, articles, podcasts. I answer questions related to business, marketing, PR, online reputation management, social media, and related, on Quora and many FB groups.

Community Manager @Brand24app instagram accountProject Leader #socialsummer campaign

Cracow

Instagram is my social media home. I can tell a lot about building community, good practices for business, public personas, and institutions. I create strategies for Instagram, do audits and analyzes, I teach, mentor, and help people on how to use Instagram to achieve goals.I've cooperated with many companies, that as IdeaHub and Accorhotels. I run workshops dedicated to employees and specialists from a specific niche. I give keynotes and speeches at conferences (i.e., Czwartek Social… Show more Instagram is my social media home. I can tell a lot about building community, good practices for business, public personas, and institutions. I create strategies for Instagram, do audits and analyzes, I teach, mentor, and help people on how to use Instagram to achieve goals.I've cooperated with many companies, that as IdeaHub and Accorhotels. I run workshops dedicated to employees and specialists from a specific niche. I give keynotes and speeches at conferences (i.e., Czwartek Social Media, TechKlub, Merytorycznie o Marketingu, Mobile Photography Festival). I also help the online community on the InstagramPL Facebook group, share my experience and knowledge in articles and podcasts. As community manager of IgersKrakow, I run Instagrammers community in Cracow. Show less

Poland

I lead trainings on how to efficiently use Instagram for your marketing, business, and PR purposes. The income from each workshop is intended to help pets in needs. 1st level training: Make your work with Instagram easier! Tips and tricks, methods, and tools which help you organize your work better and make your efforts more efficient.2nd level training: Communication strategy for Instagram. You will learn how to build your personas, reach your target audience, how to communicate… Show more I lead trainings on how to efficiently use Instagram for your marketing, business, and PR purposes. The income from each workshop is intended to help pets in needs. 1st level training: Make your work with Instagram easier! Tips and tricks, methods, and tools which help you organize your work better and make your efforts more efficient.2nd level training: Communication strategy for Instagram. You will learn how to build your personas, reach your target audience, how to communicate with them, how to choose methods and tone of voice, how to analyze results and makes improvements to achieve your goals.http://szkolenia.karmimywiedza.pl/ Show less

Quora active user, expert, and most viewed author. Engaged in answering questions, helping, delivering quality, sharing knowledge, and building Quora community. The leader of the first Polish meetup in Cracow during the #QuoraWorldMeetup2018 and #QuoraWorldMeetup2019.

Sociology And Human Resources, Sociology, New Media, Hr

High School Graduation, Leading Subjects: Math & English

Activities and Societies: Engaged in charitable activities and organizing school events. Zaangażowanie w działania charytatywne i.