Glorimar Hickman Email and Phone Number
Glorimar Hickman work email
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Glorimar Hickman personal email
With over three decades of telecommunications experience, trailblazed and founded Solvo Telecom Consulting LLC in 2022 to provide quality professional services to clients across various industries. As the CEO, enthusiastic to lead our team of experts specializing in network digital transformation, unified communications, contact center design and consulting, telecom expense audit and optimization, technology staff augmentation, and project|program management.Successfully delivered over 100 strategic initiatives with Fortune 500 and health care organizations in North America, EMEA, APAC, and LATAM, saving them over 50 million dollars in sourcing and telecom expense management, and enabling them to leverage cutting-edge technology solutions that improve customer experience, operational efficiency, and business performance. I hold the CTP and CCNP credentials, and I am passionate about empowering technical teams and facilitating digital innovation in the technology industry.
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Founder And CeoSolvo Technology ConsultingHartford, Ct, Us
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Founder & CeoSolvo Telecom Consulting Llc Jan 2023 - PresentHartford, Connecticut, United StatesSolvo's leadership has been in the consulting industry for over two decades and thrive on providing quality professional services. Our process is designed to empower your technical team and outfit them with the tools they need to succeed. Ask us about: Network Digital Transformation, Unified Communications (UCaaS), Contact Center Design and Consulting (CCaaS), Telecom Expense Audit & Optimization, Telecom Staff Augmentation and Project ManagementWe partner with our customers to develop solutions. Our methodology is simple: Assess, Design, and Consult but our delivery is comprehensive. Current State Assessment, Gap analysis, strategic journey mapping, design, engineering pre-during-post digital transformation support, and telecom expense savings. Our suite of quality professional services will help you get to your ideal state quickly and smoothly.Our Mission is to work closely with our customers to determine their ideal state, their capacity for transformation, current and future technological capabilities and priorities centered on growth and consumers’ experience.Our Vision is to provide qualified consulting solutions to our customers in a timely and efficient manner combined with becoming a trusted partner to the success of their business. Our vision reflects our values of authenticity, integrity, excellence, and teamwork.
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Vice PresidentPartner Consulting Llc Sep 2000 - Dec 2022Hartford, Connecticut AreaTurning ordinary phone systems into a unified communications tool with bottom-line impact on productivity and collaboration has been the hallmark of Partner Consulting for more than two decades. With experience in assessment, design, implementation and management of Unified Communications, Mobility, Contact Center and Telecom Expense Management methodologies, Partner consultants work with healthcare systems, Fortune 500 businesses, utility companies, and state governments in the sourcing and management of Telecommunications and Mobility Platforms.A current Telecom Expense Management engagement focused on mobility devices and expense, optimization of wireless device plans, updated inventory for improved management control, and the conversion of outdated services to more efficient, less costly technology options.• Telecom Expense Management• Unified Communications Platform Design• Contact Center Optimization-Superior customer satisfaction: Help clients reduce spend and manage their UC environment -Project management: PBX upgrades, relocations, office consolidations, and new platform design and installation.-VoIP/ Unified Communications: Avaya S8500/S8700 PBX, Intuity Voice Mail, Mitel, Nupoint, Cisco ICM Script Editor and Configuration Manager, NICE Analyzer, eTalk, Quantum, ATT Interactive Advantage and ATT RouteIt, CMS Supervisor)Call Center platforms: Avaya PBXs, IP Agent Products, agent management software, call recording, and schedulingDesign and implement Contact Center solutions (ACD Call Flows) to meet business performance objectivesA few clients include the Aetna, The Hartford, ING, Merck, Biolitec, Yale New Haven Hospital, Cornell Scott Hill Health Center, St. Raphael Hospital, Tangoe, Inc., University of Hartford, Webster Bank and Lancaster General Hospital -
Director Of Client ServicesPixel Health Sep 2000 - Dec 2022Pixel Health is a unique consultancy driving innovative change in health care organizations looking to improve care delivery through digital transformation. Taking a strategic approach, our team works with yours to assess, select, implement, and manage technology to enable more efficient clinical workflows, improve patient engagement, and achieve meaningful outcomes. Focused on human-centered design and leveraging key strategic alliances, we facilitate the use of technology, simplify the process of using it, and help overcome the organizational constraints of optimizing its adoption. From building your digital front door to fully managed IT services, Pixel Health collaborates across your organization to truly transform the technology experience for patients and staff -- making healthcare better, more accessible, and more affordable every day.What makes us different? It’s in our tag line. Healthcare Technology. Human Perspective. -
Mci Sales Support ConsultantVerizon Apr 1996 - Sep 2000Rocky Hill, CtManaged strategic wholesale accounts providing superior support to retain existing client as well as engage in business development opportunities by introducing new products and service offerings to CLECs and ISPsManaged large Private Line, Voice Services, IP and Frame Relay installations and maintenance -
Telecom ConsultantAetna Jan 1990 - Apr 1996Hartford, CtRegional telecommunications support to Aetna’s field offices across the North America. Managed sourcing of telecom network, telecommunications hardware, wiring, and contact center for new offices, office renovations, and relocations.
Glorimar Hickman Skills
Glorimar Hickman Education Details
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Human Resources Management And Services
Frequently Asked Questions about Glorimar Hickman
What company does Glorimar Hickman work for?
Glorimar Hickman works for Solvo Technology Consulting
What is Glorimar Hickman's role at the current company?
Glorimar Hickman's current role is Founder and CEO.
What is Glorimar Hickman's email address?
Glorimar Hickman's email address is gh****@****erc.com
What schools did Glorimar Hickman attend?
Glorimar Hickman attended University Of Hartford.
What are some of Glorimar Hickman's interests?
Glorimar Hickman has interest in Afaa Certified Group Fitness Instructor, Johnny G, Zumba, Golf, Spinning Instructor Certification, Centergy.
What skills is Glorimar Hickman known for?
Glorimar Hickman has skills like Telecommunications, Voip, Vendor Management, Unified Communications, Telephony, Cisco Technologies, Integration, Call Centers, Project Management, Solution Architecture, Itil, Disaster Recovery.
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