Glorivee Abella Email & Phone Number

Miami, Florida, United States

TROC, Miami, FlDistrict Sales Manager – Epson 10/2020 to CurrentSpearheaded the development and implementation of business strategies aimed at maximizing performance and achieving sales goals. Conducted productive store visits to review performance, customer engagement, and follow-up, ensuring alignment with client expectations and key business initiatives.• Implemented expert-level sales coaching strategies, significantly enhancing team's product knowledge, relationship-building skills, and assisted selling techniques.• Fostered brand loyalty through effective leadership and by establishing strong connections with host store management and customers.• Successfully orchestrated district-wide demonstration events, driving notable sales uplift and operational excellence. Leveraged data to drive productivity and accountability within the team, establishing a track record of surpassing sales targets through focused team leadership and strategic sales initiatives.

Miami, Florida, United States

Provided essential support and guidelines to field partners across sales, business, and operations channels, assisting in closing performance gaps and enhancing sales and operational coaching for managers and consultants. Championed the advancement of front-line sales leaders by delivering comprehensive training in leadership skills, business acumen, and effective management practices, including time management, recruiting, interviewing, change management, coaching, and presentation skills.• Oversaw the learning and development operations across 37 locations in Florida, Puerto Rico, and The US Virgin Islands, significantly contributing to the strategic growth and operational excellence of the company.• Launched and delivered a pilot program in partnership with the Business Channel, training over 150 small business experts in a new sales model, resulting in a 78% increase in new line activations within 30 days.• Acted as Master Trainer, certifying over 5 trainers in regional, area, and national learning programs. Successfully trained over 8,000 employees in 7 years, consistently achieving an instructor score of over 6.98/7.• Executed a wide array of retail sales and service training programs across classroom, virtual, and blended environments. Led the management and execution of multiple projects and pilot initiatives, playing a key role in content development for the business channel.

Lauderhill, Florida, United States

Designed and executed comprehensive training programs tailored to align with the company's strategic objectives. Utilizing an innovative approach to learning and development played a pivotal role in driving operational efficiency and effectiveness across the organization.• Instrumental in reducing costs and fostering a culture of continuous improvement and engagement among employees. By aligning training initiatives with key business goals, ensured that staff were well-equipped to meet the evolving demands of the retail environment, contributing to the overall success and competitiveness of the organization. • Through the targeted application of training programs, achieved a 45% reduction in operational expenses within the first 90 days of implementation. These significant cost savings underscored the direct impact of effective training on enhancing organizational performance.

Miami/Fort Lauderdale Area

Managed customer service excellence, theft prevention, and the orchestration of advertising and promotional activities. Maintained meticulous control over store inventory, ensuring optimal stock levels and product availability.• Notably surpassed fiscal plans with a 120% achievement to plan and a 2463% improvement in comparative store sales, securing a top 14 ranking among 269 stores nationwide, highlighting exceptional leadership and strategic acumen in retail management.• Led strategies to drive sales, achieving a fiscal year sales volume of $1.3 million for three consecutive years, far exceeding set targets. Utilized in-depth content and KPI analysis to fuel maximum sales growth.• Directed a team of 8, overseeing partner and vendor relations, event coordination, and client engagement. Implemented comprehensive training programs and harnessed fluency in Spanish to broaden customer outreach and enhance team communication.

Tampa, Florida, United States

Tampa / Miami, Florida, United States

Miami, Florida, United States

Arecibo, Puerto Rico