Glory Egwim Email & Phone Number

Southend-On-Sea, England, United Kingdom

Southend-On-Sea, England, United Kingdom

- Managed promotional messaging and product sales and distributions via media, advertising, and social media.- Built awareness of products and services by developing and executing marketing strategies to meet clients' needs and maximize profits. - Documentation of all orders and deadlines. - Resolved customer complaints via phone, email, or social media. - Partnered with email and web team to design, test, and evolve lead nurturing tactics. - Reported ideas and final deliverables to internal and external teams and communicated with the management about marketing programs, strategies, and budgets. - Addressing customer service problems by establishing budget guidelines, sales processes, and providing additional sales support. - Assisted with placement of orders, refunds, or exchanges.

- Maintained a positive, empathetic, and professional attitude toward clients at all time. - Prompt response to client inquires. - Resolved service problems by clarifying the customer’s compliant; determining the cause of the problem; selecting and explaining the best solution to solve the problem. - Handled complaints, provided appropriate solutions and alternatives within the time limits, and followed up to ensure resolution. - Kept record of client interactions, processed client account, and file documents. - Managed a large number of incoming calls. - Performed store opening duties, including counting cash drawers and checking all equipment for proper functioning. - Ensured that customers were satisfied with company products and services by doing follow-up calls.

Master Of Arts - Ma, Religion/Religious Studies

Bachelor Of Arts - Ba, Religion/Religious Studies