Glory Ekere Email & Phone Number

London

Provided outstanding customer service and waitressing expertise in a fast-paced restaurant environment.Demonstrated excellent communication skills to engage with customers and address their needs effectively.Utilized active listening abilities to understand customer inquiries and provide accurate information.Resolved customer concerns and complaints with empathy and patience, ensuring high levels of satisfaction.Leveraged problem-solving skills to find appropriate resolutions and exceed customer expectations.Utilized extensive product and menu knowledge to provide recommendations and accommodate dietary needs.Efficiently multitasked to manage multiple tables and deliver timely and accurate orders.Collaborated with colleagues to ensure seamless service and maintain a positive team environment.

London

Led cross-functional teams in the successful delivery of projects, adhering to defined timelines, and quality standards.Communicated project objectives, progress, and updates to the client ensuring alignment and managing expectations.Facilitated problem-solving sessions, effectively resolving issues and ensuring project progress remained on track.Created and maintained detailed project plans, including timelines, milestones, and resource allocation, to ensure efficient project execution.Monitored project progress, tracked key performance indicators (KPIs), and generated regular reports to the client.Implemented quality control measures to ensure project deliverables met defined requirements and adhered to quality standards.

Enugu, Nigeria

Edited and assembled footage for TV programs, adhering to the creative vision and storytelling objectives.Organized and logged extensive amounts of raw footage to ensure streamlined workflow and easy retrieval of specific clips.Collaborated closely with directors, producers, and cinematographers to achieve the desired visual style and narrative structure.Employed editing techniques such as cutting on action, match cuts, montages, and parallel editing to create engaging sequences.Performed colour correction and grading to enhance the visual appeal and maintain consistency.Conducted audio editing and mixing tasks, including synchronization, noise reduction, audio balancing, and sound effects integration.Met strict deadlines while consistently delivering high-quality work.

London, England, United Kingdom

Provided exceptional customer service, ensuring a positive and enjoyable movie experience for patrons.Sold tickets, processed payments accurately, and assisted customers with showtime information and seat selection.Handled customer inquiries, addressed concerns, and resolved issues promptly and professionally.Assisted with crowd management during peak periods, ensuring orderly entry and exit from the cinemaContributed to maintaining a clean and well-maintained cinema environment by cleaning the cinema in-between screenings and restocking supplies.Engaged with customers in a friendly and welcoming manner, recommending movies and promoting upcoming releases or events.Adhered to safety and security procedures, including enforcing the cinema policies and assisting with emergency procedures.Collaborated with team members to achieve smooth operations and a positive working environment

London, United Kingdom

Collaborated with the head of the social media department to identify and collect trending news suitable for broadcast on the television's web page and media platforms.Prioritised workload, and respond quickly to important issues.

Master Of Arts - Ma, Strategic Advertising And Marketing Communications

Bachelor Of Science (Bsc), Film And Television Production

National Diploma, Creative Media Production