Glory Essien Email & Phone Number

• Documenting User stories, Solution documents, and Acceptance criteria to streamline project workflows.• Creating PowerPoint slides for presentations and developing flowcharts to support project objectives for MTN.• Conducting thorough project follow-up and assist in tracking milestones and progress.• Taking minutes of meetings to ensure all action points and decisions are accurately recorded.• Maintaining consistent communication with stakeholders, including drafting and… Show more • Documenting User stories, Solution documents, and Acceptance criteria to streamline project workflows.• Creating PowerPoint slides for presentations and developing flowcharts to support project objectives for MTN.• Conducting thorough project follow-up and assist in tracking milestones and progress.• Taking minutes of meetings to ensure all action points and decisions are accurately recorded.• Maintaining consistent communication with stakeholders, including drafting and sending informative emails. Show less

Nigeria

• Leveraged Power BI, SQL, and Excel to transform raw data into actionable insights, supporting data-driven decision-making.• Designed interactive and visually appealing dashboards in Power BI, turning raw data into engaging and insightful reports for stakeholders.• Worked on data cleaning, data modeling, and data transformation to ensure high-quality, reliable data.• Developed custom visuals to simplify complex information for stakeholders.• Utilized advanced Excel formulas and… Show more • Leveraged Power BI, SQL, and Excel to transform raw data into actionable insights, supporting data-driven decision-making.• Designed interactive and visually appealing dashboards in Power BI, turning raw data into engaging and insightful reports for stakeholders.• Worked on data cleaning, data modeling, and data transformation to ensure high-quality, reliable data.• Developed custom visuals to simplify complex information for stakeholders.• Utilized advanced Excel formulas and pivot tables for efficient data analysis and reporting. Show less

• Overseeing the activities of the team and ensuring that the team members are motivated and well-managed to achieve maximum results and improve performance.• Compiling and analyzing weekly and monthly sales reports using Excel.• Collaborating with team members to implement new initiatives which improved overall team performance and customer satisfaction.• Planned team bonding activities.• Implemented sales strategy and met targets by 100%.• Following up on sales and… Show more • Overseeing the activities of the team and ensuring that the team members are motivated and well-managed to achieve maximum results and improve performance.• Compiling and analyzing weekly and monthly sales reports using Excel.• Collaborating with team members to implement new initiatives which improved overall team performance and customer satisfaction.• Planned team bonding activities.• Implemented sales strategy and met targets by 100%.• Following up on sales and Resolving queries. Show less

• Implementing new processes and initiatives to improve operations and service standards. • Compiling weekly and monthly sales reports using Excel.• Attending to clients online, on calls, and in-store. • Implementing sales strategy and meeting targets. • Taking orders, replying to messages, and queries, and resolving customers' complaints. • Attending to clients, following up on sales and clients' orders.

Lagos, Nigeria

• Social media marketing and networking • Update customers list, inform customers on the products and services of the company • Answer messages and complaints. • Take orders and keep records of sales and customer information. • Answer calls and recommend the best solution for them. • Send emails to customers on upcoming sales. • Dispatching and following up on delivery. • Using Mail Chimp to convey information to clients.

Oyo, Nigeria

• Served as the Presiding Officer (PO) at my polling center, where I managed all election activities in line with INEC protocols. • Oversaw the distribution and handling of electoral materials, coordinated with other election staff, and ensured a smooth, transparent voting process for all voters.

Postgraduate Degree, Information Technology

Higher National Diploma, Mathematics And Statistics

Data Analyst Associate

Specialization, Google Data Analytics

Specialization, Excel Skills For Data Analytics And Visualization

Post Graduate, Project Management