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Results oriented, IT and Client Services Director with Engineering and MBA degrees and over 20 years of management experience. Creative problem solver with proven ability to take the lead in setting organizational strategic direction and implementing practical cost effective solutions. Excellent communicator with ability to drive change and develop consensus across organizational lines. Expertise in strategy development, project management, technical solution delivery, design and team development. Strong negotiator in managing third-party vendor relationships obtaining the best possible value for technology solutions and services. Experiences in Healthcare Management, Health Insurance, Government, Computer Manufacturing, Software Development, Aviation Transportation, and Financial Services.Specialties: Consulting Services, Project Management, Executive Leader, Business Analysis, Client Services Management, Change Management, Cost Analysis, Team Leader, Strategic Planning, Customer Satisfaction, Training & Development, Budgeting, Global Sales Management
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Director Of Project ManagementTotal Safety Feb 2020 - PresentPasadena, Texas, UsResponsible for building, and managing and promoting the IT Project Management Office which includes IT Contract/Vendor, Management and IT Finance and Budget Management. Ensures that a proper mix of technical support, procurement resources, guidelines, procedures, consultants and software are available to support multi-discipline project teams for projects in the selection, development, planning and implementation execution stage. -
Senior Project Manager - ConsultantTotal Safety Jul 2019 - Feb 2020Pasadena, Texas, UsRecently joined Total Safety as a Senior Project Manager supporting capital project implementation and delivery across IT, Finance, Supply Chain, Tax and Fixed Assets. Check back soon for more details! -
Senior Project Manager - ConsultantExterran Oct 2014 - Apr 2019Calgary, Alberta, CaPart of the Business Technology PMO team, is responsible for the project standardization and control in delivering technology-based solutions. Managed hybrid teams of business and technical personnel composed of employee and contractor resources. Adheres and adds to Exterran’s project methodology for improving the delivery of technical solutions.• Led a number of Oracle and Salesforce integration projects transitioning services/applications onto Oracle’s Cloud platform, a first for Exterran. Established best practices for future integration projects that will allow delivery efficiencies of 25-33%.• Led the Integrated Projects team in the implementation of the install and configuration of a 3rd-party application for managing multi-faceted and global power plant projects. Managed budget of over $1.5M and delivered the project on schedule and under budget by 25%.• Completed the management of a corporate restructure of Exterran’s data repositories as part of the corporate divestiture of the US Services business. This spin-off project was selected as one of the finalists for the Houston Business Journals 2015 Energy Deals of the Year. -
Senior Pmo ConsultantAcademy Sports + Outdoors Apr 2013 - Aug 2014Katy, Texas, UsProvided PMO leadership and expertise to Academy's Oracle ERP implementation of RMS and WMS as part of the North Highland consulting team. Responsible for the project management of the Functional, Training and Organizational Change Management work streams. Senior Project Manager responsible for Business Intelligence and Enterprise Reporting as a result of the new ERP environment. -
Director Of It ServicesCompleterx Oct 2008 - Oct 2012Houston, Texas, UsResponsible for the delivery and implementation of technology services at 20 CompleteRx hospital client facilities while managing a team of 16 consultants / project managers. These services were in such areas as: Pharmacy and Bedside Barcoding, Computerized Personnel Order Entry (CPOE), 340B Program Enablement, and Pharmacy Cabinet Automation Optimization initiatives. Developed standard methods for delivery of proprietary solutions to both internal and external customers. • Led development of corporate intranet knowledge repository using SharePoint technologies. Resulted in improved communication between corporate and field-based employees and reduced project delivery times 25% to 33% through re-use of project tools and artifacts.• Identified and enabled the collection of $1.25M per year of additional revenue through creation and management of technology solutions to be delivered to client hospital pharmacies.• By leveraging the internal technology solutions team, began providing consulting and project-based solutions to additional customers, resulting in $2M of revenue per year. -
Senior It Project ManagerCompleterx Oct 2008 - Oct 2012Houston, Texas, UsResponsible for all technology needs for CompleteRx and subsidiary companies (Complete Pharmacy Resources and Remote PharmAssist).• Transitioned servers and critical applications to a managed data center, improving system availability from 98.63% to 99.86%.• Identified lower cost back-up solution, providing a net operating savings of $50K per year.• Managed and led the following upgrades: Microsoft Exchange 2010, BlackBerry Enterprise Server 5.x, SharePoint 2007, Peachtree Upgrade to Quantum.• Implemented and developed methodology for an ITIL-based Service Desk and Asset Management solution, improving customer satisfaction in resolution of help desk tickets, improving tracking and turnaround times through managed SLAs, improving close rates by 66%.• Identified, negotiated, and implemented web-based meeting and teleconferencing solutions, reducing expenses over $500K annually. -
Director Of Operations For Remote PharmassistCompleterx Oct 2008 - Oct 2012Houston, Texas, UsManaged and led the delivery of remote pharmacy order entry and verification services for 10 hospital pharmacies for the CompleteRx subsidiary, RPA. Grew a failing business line into a profitable revenue generator by turning around an annual loss of over $250K to an annual profit of $750K. • Grew the number of clients enabled onto the service by over 250%.• Implemented a unique cloud-based phone system allowing for multiple call routing and lowering staff costs 40%. -
Eim Solutions Manager - Healthcare PayerIbm Apr 2007 - Oct 2008Armonk, New York, Ny, UsLed the marketing analysis, strategy, design, build-out solutions, and market enablement for IBM’s global healthcare payer Enterprise Information Management solutions. Responsible for technical support and expertise in assisting account client teams to better understand IBM's payer solutions portfolio and the value that it drives to their respective clients. Led the healthcare sector of IBM’s payer accounts through the use of Service Oriented Architecture (SOA) programs, solutions, enablement, and training of key staff. • Managed the requirements definition for key IBM healthcare products and services, which were responsible for nearly $2M in project revenue. -
Senior Project ManagerIbm Apr 2005 - Apr 2007Armonk, New York, Ny, UsAssigned to a global financial services account with annual revenues of $30 billion; operated in multiple functions and roles. These roles included serving as the Lead Business Process Management Analyst and later Project Manager for the Reporting sub-stream of the Asset Management Modernization project. The scope of the Asset Management Modernization project included aligning the Asset Management function more closely with the ITIL method for Distributed and End User Computing.Functioned as the Lead Business Process Management Analyst to demonstrate Best Practices in regards to creating and using business process models to develop a SOA-focused solution. - Developed over 10 complex business models to describe the current and future state environment for various vendor and claim management processes to leverage the upcoming National Provider Identification (NPI) initiative.- Participated and led a number of process workshops with key stakeholders and participants to drive the future state definition. -
Senior Project Manager - TechnologyContinental Airlines Apr 2002 - Apr 2005Chicago, Il, UsManaged technology projects that had direct impact on profitability and revenue for airline operations.• Reduced the delivery effort for producing financial profitability numbers for all domestic and international flights from twice a month to a daily basis through the new flight profitability application, improving business decision time by over 500%.• As part of the company’s effort to reduce cost throughout the organization, managed the creation of an automated ticket audit application that reduced staff costs by $300K per year and increased collection revenues by $250K. -
Vice-President, Consulting ServicesEc Outlook Mar 2000 - Jan 2002Managed all Consulting Services personnel across the Texas and Ohio offices that were responsible for delivering EC Outlook’s proprietary software solutions. Established direction and leadership of the group by instituting company-wide processes to ensure superior service delivery of the EC Outlook solution. • Developed a repeatable and successful implementation methodology, reducing delivery efforts 33%.• Directed 30 project delivery specialists, generating over $2M in yearly revenue.
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Project ManagerErnst & Young Oct 1998 - Mar 2000London, GbCoordinated development and managed implementation of a global sales management database. Acted in a Business Analyst role and defined business requirements for follow-on improvements to the system. Managed three design life-cycles during the project, and led a team of six highly skilled software developers. -
Project ManagerDatatek Consulting Mar 1997 - Sep 1998For Dell Computer, coordinated development and managed implementation of a cross-sales, proposal and contract management system through use of a relational database. Led a team of four highly skilled software developers in producing the application on time and within budget.
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Naval Flight OfficerUs Navy Jun 1987 - Nov 1996Washington, Dc, UsVarious. Mission Commander, Air-wing Strike Lead, Instructor, Division Officer among other leadership roles.
Gary Steele Skills
Gary Steele Education Details
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Drexel UniversityCivil Engineering -
University Of PhoenixMarketing/Finance
Frequently Asked Questions about Gary Steele
What company does Gary Steele work for?
Gary Steele works for Total Safety
What is Gary Steele's role at the current company?
Gary Steele's current role is Director of Project Management at Total Safety.
What is Gary Steele's email address?
Gary Steele's email address is ga****@****ran.com
What is Gary Steele's direct phone number?
Gary Steele's direct phone number is +171349*****
What schools did Gary Steele attend?
Gary Steele attended Drexel University, University Of Phoenix.
What skills is Gary Steele known for?
Gary Steele has skills like Business Analysis, Process Improvement, Management, Leadership, Project Management, Strategy, Change Management, Sharepoint, Consulting, Requirements Analysis, Pmo, Program Management.
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