Results oriented, IT and Client Services Director with Engineering and MBA degrees and over 20 years of management experience. Creative problem solver with proven ability to take the lead in setting organizational strategic direction and implementing practical cost effective solutions. Excellent communicator with ability to drive change and develop consensus across organizational lines. Expertise in strategy development, project management, technical solution delivery, design and team development. Strong negotiator in managing third-party vendor relationships obtaining the best possible value for technology solutions and services. Experiences in Healthcare Management, Health Insurance, Government, Computer Manufacturing, Software Development, Aviation Transportation, and Financial Services.Specialties: Consulting Services, Project Management, Executive Leader, Business Analysis, Client Services Management, Change Management, Cost Analysis, Team Leader, Strategic Planning, Customer Satisfaction, Training & Development, Budgeting, Global Sales Management
Listed skills include Business Analysis, Process Improvement, Management, Leadership, and 42 others.