Giuseppe Lucariello Email & Phone Number

Brussels, BE

Maastricht, Limburg, Netherlands

• Nurturing my passion for cars, commercial and technical aspects, within the Aftersales department:
• Market Specialist responsible for optimising the business with a strong focus on the Customer Journey. I collaborate closely with B2B Customers, bringing Aftersales service to the forefront and for matters related to.
• Actively support ongoing improvement projects across the organisation concerning Aftersales and Aftermarket Operations function.
• Lead and manage the daily work of the Aftersales Support Agents. Direct contact with B2B key account from an Aftersales perspective in collaboration with B2B Sales Managers and be the bridge B2B Offer – Supplier

Maastricht, Limburg, Netherlands

• Managing the Technical Service Advisors Team (20 FTE), making sure that they can work happily to deliver an excellent Aftersales service within Customer Service organisation. Workforce management, planning, day by day.
• Facilitating access to knowledge and training to achieve goals in line with development plans and strategic objectives. Support the Team with systems and car technical knowledge, coaching and mentoring, development plans
• Ensuring the flow of communications between internal / external stakeholders and the Team.

Maastricht, Limburg, Netherlands

• Technical Service Advisor: Minimising downtime with an amazing Team, offering a hassle free experience for the customer when it comes to service and maintenance
• Workshop and Partners Booking, Insurance and Damage Handling, Warranty, RSA (Road Side Assistance), complaints resolution, spare Parts ordering and supply
• Ensuring day by day operations with the Network and Operations Team

Waregem, Flemish Region, Belgium

• By TVH Group, with 50+ years of experience in industrial equipment and spare parts, a solution provider specialised in Telematics, IoT, Fleet Tracking and Equipment Monitoring. An Online Platform for all makes and.
• Product Specialist - B2B SaaS Sales
• Customer Project Implementation - rental companies and OEM
• Exploring new opportunities, bids and tenders

Matera, Basilicata, Italy

• Developing and managing the domestic/foreign dealers network of main products: steel prefabricated modular buildings, containers, scaffolding and construction equipment.
• B2B Sales Network
• Marketing strategies, SEO, SEM, Exhibitions
• Bids and Tenders

Taranto, Italia

• Started as Founder this exciting experience to enhance potential of SMEs over the internet. Promoting circularity of IT equipment and EEE implementing upcycling actions. Proud of getting the award "P.I.N. - Innovative.
• General Management, Projects
• Online Strategies (SEO, Content)
• E-Commerce: Web, Amazon, EBay*Voluntary strike off in September 2017 *

Skelmersdale, England, United Kingdom

• Started this exciting opportunity in a Community Interest Company where I found since the first day a comfortable workplace and a good team. Easy to find new objectives with the Director and new projects to develop.
• Business development strategies, funding
• IT and procedures
• Stakeholders management

Skelmersdale, England, United Kingdom

My first working experience in the UK where I've been introduced to Social Enterprises and Care sector. West Lancs Positive Living is a company that provides healthcare services to people with learning disabilities and special needs.

Metaponto

• In order to complete my academic studies, I performed an internship at ALSIA, a Public Company for Agricultural Development Services to support local farming.
• Subject of study: agricultural waste management
• Implementation of circular economy in local faming
• Reports and Papers

Marina Di Ginosa

• Receptionist
• Front office e back office