Glyn Turner Email and Phone Number
Global Technology Services Director ED&F Man Holdings / Director Of Technology at Westway Feed Products LLC at
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GALLOS Technologies
Glyn Turner's Location
Swanley, England, United Kingdom, United Kingdom
Glyn Turner's Contact Details
Glyn Turner work email
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Glyn Turner personal email
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Glyn Turner phone numbers
About Glyn Turner
A delivery oriented and strategic senior leader with fifteen years’ understanding in IS management. Extensive experience in executing complex IS environments including transforming the IS function to align with rapidly changing business priorities. Results-oriented and deadline-focused, with excellent relationship leadership skills. A confident and articulate communicator with strong influencing skills, able to clearly convey IS priorities and benefits at board level. Very accomplished in operations of an IT team (8 direct reports and a team of 100+ people) and able to deliver a vast technology programme with 150 projects ongoing at any one time working with project budgets in excess of £5 million.Key Strengths:• Leadership and Multi-functional Team Building • Change Management • Stakeholder Management • IT Strategy & Technology Roadmap Planning • Business Process Re-engineering • Business Transformation • Governance • Risk Management • Programme & Project Management • Service Delivery • Security Strategy • Data Center, Infrastructure & Operations Management • Cloud Computing • Digital • Virtualisation • Systems Migration • Outsourcing • Financial Management • Best Practice Frameworks • ITIL • PMO • PRINCE2 • Cost Efficiency • Results-oriented + Search Terms +Global, European, EMEA, Rail, FS, FTSE, Chief Information Officer, CIO, IT Director, Chief Technology Officer, CTO, Head of IT, Head of Operations, Head of Service, Leadership, IT Strategy, Planning, Stakeholder Management, Roadmap, Apps, Consolidation, Cloud, Migration, Transformation, Change Delivery, Service Delivery, ITIL, Governance, IT Outsourcing, People Leadership, Large Teams, IT Organisation Design, Structure, Organisation Change, Team Building, Performance Management, Interim, Influencing, Stakeholders, CXO Relationships, Commercial, Financial, Budget, Control, Supplier, Vendor, Procurement, Negotiation.
Glyn Turner's Current Company Details
Gallos Technologies
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Global Technology Services Director ED&F Man Holdings / Director Of Technology at Westway Feed Products LLC
Glyn Turner Work Experience Details
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Ciso AdvisorGallos Technologies Sep 2023 - Present
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Global Technology Services DirectorEd&F Man Feb 2018 - PresentLondon, GbReporting to the CIO and CFO. Managing a team of circa 100 globally including 7 direct reports with operational responsibility for a budget of circa £32M per annum. Responsible for all live services across the globe including Service Delivery, infrastructure, Datacenter, Networks, EUC and Cyber Security. • Restructure of the team globally reducing head count by 40%• Reduction of overall OPEX and CAPEX budgets by 25% over a 4-year period• Rationalisation of all global datacenters to 3 London, Miami and Singapore.• Replacement of aging global compute platform to consolidate all services to a modern HCI Platform• Implementation of global Citrix deployment to provide services to remote offices across the globe.• Design and implementation of a complete DR solution enabling the recovery of an entire datacentre within 60 minutes with minimal to no data loss.• Rationalisation of multiple phone systems and solutions to one standard platform by deploying 8X8 as the global voice platform• Design and global deployment of Microsoft SCCM (MEM) to deploy a Windows 10 gold image to all endpoint devices within the company. • Delivering KPIs and XLA to the business to ensure a consistently good service is delivered• Implemented a full follow-the-sun 24x7x365 support desk utilising ServiceNow• Customer satisfaction improvements achieved with CSAT now over 90%• Removal of ServiceNow and implementation of Halo ITSM to reduce expense• Creation of a complete cyber security team from scratch, including the deployment of Vectra Network Detection, Crowdstrike EDR, Mimecast for Email protection, Varonis for data governance and GDRP analysis, QRadar for SIEM, DTEX for end user behavior analysis and Mimecast end user cyber training.• Implementation of a 24x7x365 SOC service from Threatscape / SecurityHQ who operate a blended model with 1st line support delivered offshore, 2nd Support near-shore and top level support in the UK allowing for cost effective delivery. -
Head Of Global Infrastructure And OperationsEd&F Man Jun 2017 - Feb 2018London, GbHead of Global Infrastructure and Operations Technology Services including infrastructure, operations, networks and service management.
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It Infrastructure ManagerEd&F Man Oct 2016 - Jun 2017London, GbReporting to the Corporate Services Finance Director of one of the biggest Commodities companies in the world, which source, store, ship and distribute agricultural products including coffee, sugar, molasses, pulses and grains. We trade those products around the world, and with some, we process and brand them for industrial customers and the supermarket shelves. ED&F employee circa 8000 people worldwide operating in over 60 countries with a turnover of $8.2 Billion.
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Director Of TechnologyWestway Feed Products Llc Jan 2020 - PresentThe Woodlands, Texas, UsIn January 2020 a second role within the group was assigned to me, as Director of Technology for Westway Feed products. Reporting directly to the President of that group subsidiary I assumed responsibility for its business technology function, managing a North America Team of 8 to provide business analysis and delivery of business systems, and implementing two new core systems (Microsoft Dynamics AX and PriceFX) whilst providing functional support to the business.Achievements• Restructure of a failing team resulting in a head count reduction of 25%, implemented a support team to deal with the current live environment and a project team to continue moving forwards• Formation of a new project team across the organisation with representation from Sales, Operations, Finance, Formulations and Technology• Complete contract and spending review removing 30% of the Opex budget within 1 year of starting the position• Successfully rescued two failing projects that had been stalled for 18 months due to poor process, management and a failing team. • Implementation of a new ERP solution globally (Microsoft Dynamics AX), Across 28 manufacturing plants and across all corporate functions• Implementation of PriceFX solution allowing the company to get a better handle on gross margin and cost of sales ultimately driving up profit for the organisation. Resulting in significant increases in GM across the business -
Head Of Technology (Cto)The Go-Ahead Group Plc Apr 2015 - Mar 2016Westminster, London, GbReporting to the CIO of a FTSE 250 Plc., which delivers critical national infrastructure in the transport sector with a revenue of over £3bn and 32,000 employees. Go Ahead is the largest provider of London rail transport, operates 40% of the entire UK rail industry and a fleet of over 4,500 buses, and has operations in overseas markets including Singapore. Managing a team of over 50 including 8 direct reports with operational responsibility for a budget of circa £40m per annum.•Overall management and responsibility for all systems located within Group datacenters. All servers and networking across all 5 Datacentres utilising 700 physical servers in Wintel and Unix Environments and Cisco Nexus network environments •Management of Group MPLS Wide Area Network of around 1000 sites on multiple vendors, also responsible for Local Area Networks on all Go Ahead sites•Leading security from a technology angle including pentration testing, ethical hacking, DLP, Cloud, web and email security and end point protection•Setting a whole new company from scratch in Singapore with all infrastructure and systems•IT Bid management when bidding on new contracts contract values of multi billion pounds whilst bidding on new contracts and franchise with the government •Centralisation of IT functions / restructures – instrumental in the design and implementation of moving from a distributed IT support model to a centralised model•My strong leadership and management achieved an 88 % staff engagement score in recent annual company survey this was the highest achieved across the business.•Email migration of 32000 mailboxes from Lotus Notes, on Premise Exchange, Google Enterprise email, Symantec Vault and Zantaz to Microsoft Office 365•Led the merger of two companies’ IT infrastructure and services into one new company of over 7000 employees, including joining the WAN’s, consolidating to a single AD, merging all systems and designing and moving infrastructure to new offices -
Group Technical ArchitectThe Go-Ahead Group Plc Mar 2013 - Mar 2015Westminster, London, GbReporting to the CTO for Go Ahead Group this role started as a pure technical design role and progressed over time to a man management role with a small team, also deputising for the CTO and acting as a technical Authority for group wide designs and IT Strategy.Main achievements / successes with Go Ahead Group include;• Leading IT bid work on GTR railway franchise bid including technical designs and budgeting for the full GTR franchise• Leading successful migration / mobilisation for the GTR franchise from First Group (FCC) to Go Ahead. (Full migration of all systems overnight from First Group to Go Ahead)• Centralisation of IT functions / restructures – instrumental in the design and implementation of moving from a distributed IT support model to a centralised model• Working alongside the CTO to bring operational a 24 x 7 x 365 service desk function and migrate all operating companies from third party solutions to the Go Ahead Service Desk.• Designed and implemented an enterprise wide deployment of endpoint protection solution across 10000 plus devices removing Trend Microsystems and deploying Symantec Endpoint Protection utilising all available policies.• Lead deployment of Mail protection for 32000 mailboxes with Symantec web security services• Implemented deployment of cloud based web content filtering across the enterprise • Working with a third party design and deployed Symantec Altiris Solution for asset management across all Operating Companies utilising Software monitoring, package deployment, patch management and asset control.• Programme managed technical project stack which amounted to over 150 active projects
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Head Of It (Southeastern Railway)The Go-Ahead Group Plc Jul 2008 - Apr 2013Westminster, London, GbWorking alongside the Go Ahead Group Technology Director, responsible for strategy, planning and implementation of the data network and its Infrastructure and the deployment and management of all servers and desktops across Southeastern. Deliver LAN and WAN services in line with the businesses requirements, managing all changes, moves and upgrades. Manage the IT Help Desk, closely working with the Applications Manager to ensure applications across the business are working to their optimum levels.• Manage a team of 8 direct reports include appraisal, development and day to day issues• Sit on a companywide steering group to achieve Investors In People Gold and European Foundation for Quality Management 5* ratings• Implemented a new Citrix environment• Migrated the company’s Oracle databases to a new environment• Reduced the server estate from 262 servers to 74 lowering total cost of ownership• Managed the deployment of 2600 Blackberry’s • Reduced significantly the volume of calls coming to the helpdesk on a daily basis• The team supports a user base of approximately 4000 across 212 locations• Managed the project to migrate to a new SQL environment.• Manage the IT need during office moves and changes• Manage third party contracts to deliver to agreed service level agreements• Have regular service reviews with Global Crossing, Orange and Cable and Wireless• Working on a software deployment upgrade of a bespoke rail application• Manage a team of eight. This includes service desk staff and 2nd/3rd line engineers
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Senior Technical Active Directory And Exchange ConsultantEurodata Systems Jul 2004 - Jul 2008London, London, GbDaily duties include designing and implementing complex Active Directory and Exchange implementations and migrations for customers ranging from 100 – 15000 users. Tasks involve meeting clients, pre sales work, conducting workshops, documenting Active Directory and Exchange designs. Once the projects have been completed I then am third line support to assist the helpdesk in resolving technical issues. Also, a key element of the job involves implementing and project managing these designs. Active Directory and Exchange documents are available to be inspected. Another key area of the job is to manage projects and small project teams.• Development and planning of projects• Liaise with third party contracts and suppliers to ensure effective delivery of solutions to clients• Design Active Directory Domains• Design Exchange 2003 implementations and migrations• LAN/WAN Network consultancy• Deploy security solutions utilising Microsoft ISA 2004 / 2006 and using Websense and Surf control for content management• Hold client workshops• Project manage complex infrastructure upgrades• Document customer solutions and designs• Help clients devise IT strategies.• Deploy Blackberry Server for clients• Undertake Pre sales engagements and evaluate clients needs to recommend appropriate solutionsMain achievements / successes with Eurodata include;• Design and implement AD and Exchange 2003 for a major government funded national agency• Design and implement a AD and Exchange 2003 for a worldwide Hotel company• Design and implement a technology infrastructure upgrade for a large Rail subsidiaries and a large Aviation company. (Including AD, Exchange, WSUS, MOM and Email Archiving)• Project manage an infrastructure upgrade for a major solicitors -
Network / Server / Security AnalystCondenast Publications Limited Aug 2003 - Jul 2004Daily duties include looking after the maintenance of the companies Windows 2000 and Windows 2003 Active Directory domain. Also, the maintenance and redesigning of the companies LAN and WAN across 5 UK sites, utilising Cisco and Extreme networks equipment. The last main task is the maintenance and upgrading of the companies firewalls and perimeter security.Specific responsibilities• Development and management of projects• Electronic Security• Supplier Liaison• Support the companies VPN and wide area network• Keep the server farm operational 24 / 7 utilising Microsoft MOM• Develop Disaster contingency plan• Ensure data security both on the perimeter and internally.• Documentation of the networksMain achievements / successes with Condenast include;• IP address migration from a live class b address space to a private class b range• Planning, project managing and upgrading the Entire Domain to Windows 2000 Active Directory• Upgrading the corporate email system to Microsoft Exchange 2000 Server• Piloting and testing the implementation of Microsoft Exchange 2003• Development of IT security policy• Installing and maintaining the companies Citrix Farm• Assisting with the installation and planning of a new company wide SAN utilising Dell EMC hardware• Designing and Installing a new wide area network to decrease costs and increase reliability• Implementing a Remote Access Policy utilising Checkpoint VPN technologies.• Installing and configuring a new core network utilising Extreme Networks Black Diamond technology.• Design and project manage the building of a new state of the art communications room.
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Network / Server / Security ManagerNapier Brown Oct 2001 - Oct 2003Duties include looking after and the maintenance of the company’s local area network and wide area network infrastructure. Also maintenance of the company’s server farm and Windows NT domain.Specific responsibilities• Development and management of projects• Electronic Security• Supplier Liaison• Budgeting and ordering• Support the companies frame relay, wide area network• Keep the server farm operational 24 / 7, utilising Compaq Insight Manager• Develop Disaster contingency plan• Ensure data security both on the perimeter and internally.• Documentation of the networks• ISP liaison. Main achievements / successes with Napier Brown include;• Planning, project managing and upgrading the Entire Domain to Windows 2000 Active Directory• Upgrading the corporate email system to Microsoft Exchange 2000 Server• Upgrading SAP to SQL 2000 and Windows 2000• Installation of Wide Area Network utilising Frame Relay technology using Cisco products• Development of IT security policy• Installation and management of content filtering system on the internet gateway utilising Mailsweeper and Websweeper software• Installation of perimeter security systems utilising Checkpoint Firewall 1 NG.
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Senior Network And Support EngineerEurodata Systems May 1998 - Sep 2001London, London, GbKey Tasks and responsibilitiesProject and programme planning across both small and large LAN and WAN projects. Duties include the installation, configuration, maintenance and the day to day management of a wide range of networking products for clients of Eurodata Systems PLC.Specific responsibilities• Development and planning or projects• Team Leader of six senior networking engineers• Liaise with third party contracts and suppliers to ensure effective delivery of solutions to clients• Design, Installation and support network solutions for clients• LAN/WAN Network consultancy• Security Consultancy• Provide and update network documentation• Installation and Configuration of backup solutions using ArcserveMain achievements / successes with Eurodata include• Completion of Microsoft Certified Systems Engineer qualification• Completion of Checkpoint Firewall 1 qualifications – CCSA and CCSE• Installation of a 13 site wide area network including workstations, TCP/IP Connectivity, File N Print, E:mail and internet services for the Bank of England.• Completion of Internet security project / TCP/IP Project and secure e:mail project for a government department utilising Microsoft Exchange 5.5.• Design, installation and support of major recruitment website citipeople.com, utilising, Microsoft NT server, Microsoft IIS, Microsoft SQL Server and Microsoft Exchange 5.5 for the website and Checkpoint Firewall 1, Stonebeat and RSA Ace Server to secure the website.• Promoted to Team leader of the senior networking engineering group, role included management of the team’s time and allocation of the right engineer for the right job.• Novell to NT Migration for a large American based book store.• Windows NT 4 to Windows 2000 Domain migration for a large secondary school. • Installation of a secure remote access solution for a travel recruitment company utilising Checkpoint Firewall 1, Citrix Metaframe and Microsoft Windows NT 4 Terminal Server edition.
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It Purchasing Manager / 1St Line SupportLloyds Bank Jul 1996 - May 1998London, England, GbKey Tasks and responsibilitiesMy main task within Lloyds Bank was the control of a 6 million pound per year IT budget. My tasks included liaising with suppliers to achieve the best possible deals and making sure that very tight deadlines were met. Other tasks included management reporting and dealing with all people from the managing director to the end user. I was also one of a team of first line support engineers.Specific responsibilities• Development of a computer based ordering and tracking system• Development of procedures and processes for IT ordering• Obtaining quotes• Setting up agreements with third party suppliers for best possible deals• Reporting to departmental heads for expenditureSkills acquired and developed• Communication skills to be able to deal with all levels of people• Ability to work well under pressure• Ability to work well on my own• Development of simple Access databases• Planning and organisation skills enabling set time scales to be achieved.
Glyn Turner Skills
Management
Change Management
Itil
Windows Server
Active Directory
Project Planning
Infrastructure
Stakeholder Management
Project Management
Disaster Recovery
Servers
Microsoft Exchange
Security
Citrix
Project Delivery
Operations Management
Cisco Technologies
Technical Support
Transportation
Rail
System Deployment
It Management
Networking
Business Process Improvement
Railway
It Service Management
Leadership
It Strategy
Public Transport
Data Center
Contract Negotiation
Contract Management
Strategy
Hardware
Procurement
Wan
Firewalls
Negotiation
It Operations
Information Security
Team Management
Prince2
Program Management
Business Strategy
Budgets
Service Improvement
Recognition Awards
Logistics
Team Leadership
Telecommunications
Glyn Turner Education Details
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Swanley Comprehensive -
Work Based Training
Frequently Asked Questions about Glyn Turner
What company does Glyn Turner work for?
Glyn Turner works for Gallos Technologies
What is Glyn Turner's role at the current company?
Glyn Turner's current role is Global Technology Services Director ED&F Man Holdings / Director Of Technology at Westway Feed Products LLC.
What is Glyn Turner's email address?
Glyn Turner's email address is gl****@****ead.com
What is Glyn Turner's direct phone number?
Glyn Turner's direct phone number is +120779*****
What schools did Glyn Turner attend?
Glyn Turner attended Swanley Comprehensive, Work Based Training.
What are some of Glyn Turner's interests?
Glyn Turner has interest in Economic Empowerment, Half Marathons And Full Marathons, Science And Technology, Generally Keeping Fit And Reading, Running 10k, Arts And Culture.
What skills is Glyn Turner known for?
Glyn Turner has skills like Management, Change Management, Itil, Windows Server, Active Directory, Project Planning, Infrastructure, Stakeholder Management, Project Management, Disaster Recovery, Servers, Microsoft Exchange.
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