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@insuriareal.sk
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3 phones found area 925
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LinkedIn matched
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Glyn Willis is listed as Program Manager at iDoxSolutions, a company with 20 employees, based in Windsor, Virginia, United States. AeroLeads shows a work email signal at insuriareal.sk, phone signal with area code 925, and a matched LinkedIn profile for Glyn Willis.
Glyn Willis previously worked as Director, R&D Programs at Opentext and Multiple positions - R&D at Global 360. Glyn Willis holds Bs, Design And Computer Graphics from Brigham Young University.
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AeroLeads found 1 current-domain work email signal for Glyn Willis. Compare company email patterns before reaching out.
Dynamic leader of software support/satisfaction teams and software projects. Problem solver, driving organizational effectiveness resulting in better products and customer satisfaction. Experinenced communicator, working with teams and customers around the world. Strong customer satisfaction, team leadership, technical and project management skills.Expertise• Engaging with customers to establish a relationship focused on trust, customer success and satisfaction.• Collaborating work across teams and business functions.• Understanding needs and working with teams to develop solutions.• Managing projects to optimize processes and procedures focusing on Agile practices serving as Scrum master and Product Owner.• Managing support teams delivering superior customer satisfaction.• Developing measures and metrics to track what is most important and assure success.• Managing project schedules, resources and budgets.• Implementing support and development tools including Agile tools and issue tracking.• Managing development and support teams located in the US and Europe.• Implementing quality and testing tools and methods.•
Listed skills include Project Management, Agile Methodologies, Program Management, Software Development, and 27 others.
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Bethesda, MD
Results: Business expansion at multiple customers. Successful implementation of solutions. Established trusted advisor relationship with customers through proactive support and contact.Responsibilities: Manage all aspects of projects. Assure success of solutions. Work with customers to explore new solutions. Build relationship with customers to assure.
Results: Increased software development efficiency by defining and implementing agile development practices and by defining measures and metrics to track development and sustaining work. Improved process consistency by working across multiple projects and departments to implement corporate development practices and processes.Responsibilities: Implement.
Director, R&D QA Results: Improved product quality by organizing geographically distributed QA teams focusing them on agile development practices, automated testing and sustainable QA procedures. Implemented Continuous Test tools allowing more testing to be completed within scrum sprints. Increased QA capacity with integration of off shore.
Director, Customer Support Results: Delivered satisfied customers. Consistently achieved high customer satisfaction ratings. Exceeded business financial measures. Adapted support processes to focus on high quality customer interactions.Responsibilities: Provide a vision for and set the standard for customer interaction and satisfaction. Implement tools and.
Results: Increased customer satisfaction by organizing support and field resources focused on assigned customers. Created tied support offerings and established customer outreach program. Decreased hardware repair cost by establishing contract with third party repair facility.Responsibilities: Build and manage the support team focusing them on customer.
Alameda, CA
Promoted to multiple customer facing responsibilities as business grew and company was acquired.Director, Customer supportResults: Generated $10 million in annual revenue with high margins managing a team of senior product support engineers. Increased customer and partner satisfaction by establishing a UK support center and developing a support team for.
Alameda, CA
Results: Delivered $6 million in annual revenue managing custom document management projects for aerospace customers. Expanded market potential by implementing an architecture of standard hardware and software components that could be easily customized reducing cost and delivery time.Responsibilities: Oversee execution of projects serving as the client.
Other employees you can reach at insuriareal.sk. View company contacts for 20 employees →
Ike Isaacson
Colleague at Idoxsolutions
Bethesda, Maryland, United States, United States
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Ann Levin
Colleague at Idoxsolutions
Sunderland, Maryland, United States, United States
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KC
Kim Coppage
Colleague at Idoxsolutions
Mechanicsville, Maryland, United States, United States
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Bill Grooms
Colleague at Idoxsolutions
Frederick, Maryland, United States, United States
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Quick answers generated from the profile data available on this page.
Glyn Willis works for iDoxSolutions.
Glyn Willis is listed as Program Manager at iDoxSolutions.
AeroLeads has found 1 work email signal at @insuriareal.sk for Glyn Willis at iDoxSolutions.
AeroLeads has found 3 phone signal(s) with area code 925 for Glyn Willis at iDoxSolutions.
Glyn Willis is based in Windsor, Virginia, United States while working with iDoxSolutions.
Glyn Willis has worked for Idoxsolutions, Opentext, Global 360, Netschools, and Viewstar/Mosiax.
Glyn Willis's colleagues at iDoxSolutions include Ike Isaacson, Ann Levin, Kim Coppage, and Bill Grooms.
You can use AeroLeads to view verified contact signals for Glyn Willis at iDoxSolutions, including work email, phone, and LinkedIn data when available.
Glyn Willis holds Bs, Design And Computer Graphics from Brigham Young University.
Glyn Willis is listed with skills including Project Management, Agile Methodologies, Program Management, Software Development, Scrum, Integration, Business Process Management, and Quality Assurance.
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