Glynis Grochowski Email & Phone Number

Muskego, WI, US

United States

Aunt needed a caregiver to transition her from living at home to moving to an assisted living facility. So grateful I was able to be there for her, as she has always been there for me!

Milwaukee, WI

Southeastern Wisconsin

Wisconsin state licensed to consult, advise, and provide the following types of insurance to protect you, your family, and/or your business: Auto, Homeowners, Renters, Life, Business, Umbrella, Pet, Boat, Motorcycle, Snowmobile, Travel Trailer, etc.).I would be honored for the opportunity to earn your business and provide you with a free, no obligation.

Muskego, WI

Developed, lead, and managed company's Customer Service Team. Continually adjusted processes and procedures as needed to accommodate an ever-changing world. Together delivering dedicated, caring, efficient and prompt world-class service to our global customers!

Sussex, WI

Responsible for delivering world class customer satisfaction of QuadTech's products and services, as well as developing, managing, and driving continual growth of company's global service business.Led, developed, and managed Field Service, Technical Support, Training, Service Agreement, Service Dispatch, Service Billing, and Parts & Supplies Teams (5.

Greenfield, WI

Develop, manage, and drive continual growth of Company's National Service and Maintenance Contract Business.

My Dad needed me and I needed him!

Led, developed, and managed Technical Support, Service Agreement, Service Dispatch, Service Billing, and Parts & Supplies Teams (11 direct and 15 non-direct reports).SIGNIFICANT ACHIEVEMENTS in this 3+ year period:- Redesigned and managed company’s Service Agreement Administration and Service Sales Training/Marketing Programs - Assumed sole direct Service.

Steered, managed, and significantly enhanced Company's Service Agreement Business (1 indirect report). Performed in-house sales and administration of service agreements (eastern half of U.S.).SIGNIFICANT ACHIEVEMENTS in this 21 month period:- Instrumental in growing service agreement revenue by 32% through my continued steadfast sales and administration.

Established and supervised Service Operations Team comprised of the following functions: Service Agreements, Business System Maintenance, Service Dispatch, and Service Quoting and Billing (6 direct reports). Furthermore, performed in-house sales and administration of service agreements (eastern half of U.S.).SIGNIFICANT ACHIEVEMENTS in this 16 month.

Developed and launched Service Agreement Business marketing, pricing, and administration strategies. Managed, negotiated, and closed the sale of all “post-product-sale” and “renewal” agreements. Supported the sale of service agreements at time of product purchase.SIGNIFICANT ACHIEVEMENTS in this 3+ year period:- Key contributor to the growth of Camtronics.

Led development and established Company's new Spare Parts Business (process and pricing strategies). Generation, management, and administration of all product spare part bills of materials, pricing, forecasting, part obsolescence, and price list publications. Served as company’s in-house ISO Auditor.

Management of all internal and external Customer Service inventory (i.e., procurement, accuracy, planning of levels and obsolescence of multi-millions in inventory dollars). Coordinator of customer equipment upgrades, On-call for after hours spare part procurement support.

Career progression from Manufacturing Lead Assembler, to Test Technician, to Service Repair Technician.

Bachelor'S Degree, Insurance, 4.0

Continuous Education, Insurance Industry

Associates Degree, Industrial Electronics

GPA 3.9