Glynis Watts, Pmp, Csm Email & Phone Number

Vallejo, Ca

San Francisco Bay Area

Delivered software and infrastructure projects to mitigate disaster risks and upgrade to Enterprise standards. Rescued failed projects to satisfy customer requirements and comply with methodology standards. Engaged business and technical partners at all levels to set priorities, define requirements, and manage expectations. Utilized IT PMO systems and processes to communicate status and manage schedule, budget, issues and risks.

San Francisco Bay Area

Sunnyvale, Ca

Hired full-time.Drive IT global organization towards compliance with IT General Controls (SOX).Co-led establishment of Project Management Office. Established PMO templates, tools and processes. Trained and mentored junior project managers to leverage new processes and tools for improved project performance on time and within budget.Led multiple infrastructure projects from inception and planning through training and deployment:• Active Directory Upgrade to 2012• Engineering Cloud Service• Corporate Network Upgrade

Sunnyvale, Ca

Led multiple infrastructure projects at Aruba Networks, Inc.:- Audio & Video Conferencing Enhancements in Sunnyvale, New York, Bangalore and Beijing- Server Room Co-Location at Layer42- Building and Server Room Move in Beijing

Led project to deploy Windows 7, Office 2010, Internet Explorer 9, and compatible business applications to over 25,000 users. Built and implemented solutions for Windows 7 image creation and deployment, 3-tiered managed desktop, user state migration, and folder re-direction. Led business application discovery and rationalization, testing, packaging and remediation “factory” for over 30,000 desktop and web applications. Led project team of 60+. Managed relations with external vendors. Planned and managed multi-year schedule and budget. Developed business case.

Led infrastructure projects in data centers and field organizations. Engaged field partners to define requirements and set priorities. In fast-paced environment, collaborated with IT program managers, architecture, security, web operations and deployment teams to deliver infrastructure solutions on schedule and within budgets up to $3M. Delivered weekly performance metrics on project goals. Utilized IT PMO system and processes to communicate status and manage schedule, budget, issues and risks.

Planned data conversion and technical cutover of global Siebel (CRM) application. Worked with business and IT team with over 50 members to identify requirements. Facilitated interviews with subject matter experts.

Delivered software and infrastructure releases in IT business applications domain. Managed all phases of software development lifecycle and post-production support. Managed project budgets up to $2M. Supervised project teams with over 20 members and offshore development team. Managed vendor relationships.

Delivered software and infrastructure releases for global customer service applications. Managed all phases of software development lifecycle. Supervised and mentored global project teams with over 30 members and offshore development teams. Rescued high-visibility failing project.

Web Order Fulfillment (2004 - 2005)Delivered business and functional requirements for web system and process improvements in 3-month releases. Supervised test phases and testing team of 10 members.B2B Applications (2003-2004) (Consultant with Excell Data Corporation)Supported delivery of domestic and international CD billing and reporting tool for Telecom Managers. Delivered functional requirements for 6-month releases.Joint Initiative Manager (1999 - 2003)Delivered software releases for national consumer marketing products in internal and external systems. Managed all phases of software development lifecycle.Delivered multiple releases of Siebel product catalog as central repository for AT&T Wireless products. Coordinated cross-functional business and technical team with over 15 members. Configured Siebel product catalog using Siebel Tools.

Led IT department and services. Oversaw 40 active system implementation and conversion projects. Supervised team of 1 director, 2 managers, and 17 programmers, analysts and administrative staff. Managed annual budget of $1.3M. Administered multiple database systems. Managed relations with campus departments and vendors. Managed training program for 300 database users.

Ms/Mis, Management Information Systems

Activities and Societies: Internship on Disaster Recovery for Financial Systems

B.A., Business Administration

Activities and Societies: ChorusConcentration in Management Information Systems

Csm, Certified Scrum Master Training

Pmp, Project Management Body Of Knowledge (Pmbok)

Advanced Project Management

Stanford Center for Professional Development: Converting Strategy into Action Program Management Leading Change from the Middle Leadership.

Itil, Itil Foundations