Glynn Aaron

Glynn Aaron Email and Phone Number

Data analyst & CX specialist @ Barwon Water
australia
Glynn Aaron's Location
Melbourne, Victoria, Australia, Australia
Glynn Aaron's Contact Details
About Glynn Aaron

Data Analyst, exceptional data storyteller, passionate about driving change and improvement through customer and business insights.

Glynn Aaron's Current Company Details
Barwon Water

Barwon Water

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Data analyst & CX specialist
australia
Employees:
321
Glynn Aaron Work Experience Details
  • Barwon Water
    Cx Data Insights And Performance Analyst
    Barwon Water Jan 2023 - Present
  • Mercer
    Data Analyst - Program Delivery
    Mercer Jun 2019 - Sep 2022
    Melbourne, Australia
  • Startrack
    Manager, Voice Of Customer
    Startrack Apr 2017 - Dec 2018
    Melbourne, Australia
  • Startrack
    Senior Analyst, Voice Of Customer
    Startrack Oct 2015 - Apr 2017
    Melbourne Area, Australia
  • Redbubble
    Customer Experience Data Analyst
    Redbubble Nov 2013 - Oct 2015
    Melbourne, Australia
    ● Responsibility for building and maintaining all data and reporting systems for Customer Support team using various platforms (GoodData, Google Analytics and Excel)● Building and maintaining Customer Support data structure in Zendesk and GoodData● Tracking and reporting on productivity and efficiency of the team (including forecasting for future staffing needs).● Tracking and reporting on trends in customer experience, including direct contacts, NPS surveys, SiteJabber, Trustpilot and other review sites, and social media.● Providing insights and making recommendations to leadership teams and cross functional stakeholders.● Building relationships and fostering communication between Customer Support and cross functional teams including Web Product, Physical Product and Logistics.● Creating and maintaining mapping of all Customer Support processes and cross functional relationships, and providing recommendations for process improvements.● Part of a two person team responsible for the creation of a Customer Support Quality Program, including writing of scripts and coaching support agents.● Advocating for best practise in customer support through data insights and quality program.
  • Public Outreach Fundraising
    National Administrative Coordinator
    Public Outreach Fundraising Jan 2013 - Jun 2013
    Responsibility for all basic admin as well as tracking and communicating targets and results for five national offices and two phone rooms.
  • United Nations Association Of Australia - Unaa
    Program Coordinator - Sustainability Education
    United Nations Association Of Australia - Unaa Feb 2012 - Nov 2012
    Melbourne, Australia
    Database management, office administration, research, event planning and management, marketing and publicity.
  • Salsa'S Fresh Mex Grill
    Assistant Manager
    Salsa'S Fresh Mex Grill Nov 2009 - Feb 2010
  • Lorne Hotel
    Bistro Supervisor
    Lorne Hotel Nov 2008 - Oct 2009
  • The Dove Freehouse
    Assistant Bar Manager
    The Dove Freehouse Dec 2007 - Oct 2008
  • Foodworks Supermarket
    Grocery Manager & 2Nd Assistant Manager
    Foodworks Supermarket Apr 2006 - Jul 2007
  • Oxfam
    Work Experience
    Oxfam Apr 2006 - Jul 2006
    Work experience placement

Glynn Aaron Skills

Customer Insight Data Analysis Value Stream Mapping Process Improvement Forecasting Analytical Modelling Strategic Planning Leadership Ngos Management Gooddata Databases Microsoft Office International Relations Public Policy Sql Administration System Administration Project Management Research Social Media Event Planning Teamwork Communication Public Speaking Nonprofits Policy Analysis Policy International Development Human Rights Marketing Cultural Sensitivity Community Engagement Salesforce.com Zendesk Crm Staff Management Customer Service Lucidchart

Glynn Aaron Education Details

Frequently Asked Questions about Glynn Aaron

What company does Glynn Aaron work for?

Glynn Aaron works for Barwon Water

What is Glynn Aaron's role at the current company?

Glynn Aaron's current role is Data analyst & CX specialist.

What is Glynn Aaron's email address?

Glynn Aaron's email address is gl****@****ack.com

What is Glynn Aaron's direct phone number?

Glynn Aaron's direct phone number is +614500*****

What schools did Glynn Aaron attend?

Glynn Aaron attended Monash University, University Of Melbourne, Deakin University, 2003 - 2005 The Victorian College Of The Arts.

What are some of Glynn Aaron's interests?

Glynn Aaron has interest in Economic Empowerment, Civil Rights And Social Action, Politics, Environment, Human Rights.

What skills is Glynn Aaron known for?

Glynn Aaron has skills like Customer Insight, Data Analysis, Value Stream Mapping, Process Improvement, Forecasting, Analytical Modelling, Strategic Planning, Leadership, Ngos, Management, Gooddata, Databases.

Who are Glynn Aaron's colleagues?

Glynn Aaron's colleagues are Alan Reid, Chelsea Christensen, Samantha Yarmouth, Chris Martin, Chris Mcmanus, Nathan Hunt, Kate Manning.

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