Strong work ethic and ability to solve problems, both with customers and employees. Strong organizational skills, great time management, able to create process improvements.Able to engage employees in a positive way to increase retention.

Accountable for over 200 employees and daily operations of a multi-million dollar retail store including training store supervisors in scheduling, managing and performance to meet customer service goals. Served as Customer First manager program leader. Successfully managed key projects which led to increased sales and , met merchandising goals. Accountable for 8 departments in one of the largest stores in Texas including daily cash control and managing performance metrics that met revenue goals.Ensured compliance with the STAR Safety Program reducing reportable injuries by 75%. Participated in management training programs that resulted in multiple promotions.

Owner of Big D's Chicago Eatery. Created the concept of a Chicago style eatery in a geographic area that was foreign to this cuisine. Built the restaurant from the ground up including designing the menu and developing a 2 year business plan. Helped revitalize a previously stagnant downtown area optimizing sales through building strong relationships with community leaders.