Gary Mantelli Email & Phone Number

Greater Denver Area

Greater Denver Area

Greater Denver Area

Greater Denver Area

Seattle, Portland And California

• Red Robin is a $1B, 28,000-employee restaurant organization. Promoted to develop and direct training. Controlled a $1.9 million budget. Hired, trained, and managed cross-function training staff of 22. Managed.
• Accelerated profitability. It was taking three years for new restaurants to start making money. Identified and removed key obstacles. Created a leadership preparation and selection plan. Built a training program.
• Trained leaders. The Red Robin leadership team was struggling with how to coach and counsel employees. Created a management development roadmap. Trained leaders in its use, enabling them to cascade it down to the GM’s.
• Increased beverage sales. Red Robin wanted to add $1M to annual beverage sales. Selected to create and lead a team of key directors to train team members in the art of suggestive selling and product knowledge. In 18.
• Trimmed overtime. New restaurant overtime was averaging 200 hours weekly and the teams were tired. Created a proficiency training that enabled employees to become proficient in multiple functions. Gave the company.
• Cut training costs. Red Robin had training locations nationwide which meant the company had to incur transportation, lodging and other costs for each trainee. Decentralized training allowing top-performing GM’s the.

• Recruited from operations to take on Training Director role. Promoted to Senior Director in 2006. Headed annual performance reviews to define training needs. Managed staff of 12. SELECTED ACCOMPLISHMENTS
• Developed and implemented management training programs. Led HR initiatives including identification of cultural and technical “musts” for each position, refined job descriptions, and redesigned all Team Member training.

• Promoted to manage $41M region with 23 wholly owned and franchise restaurants. Teamed with corporate HR on field HR / training initiatives. Oversaw staff of 100 plus three training and one test location. Led entry into.
• Drove Regional sales and profits to new levels. Trained leaders and empowered them to make decisions for their individual businesses. Increased sales an average of 7% for four consecutive years, far above company norms.

• Charged to oversee a $4.2M restaurant with the expectation of a 3.2% increase in both sales and profit. Hired and trained an 85+ member operations management team. Hit budget for both sales and profit in six.
• Reined in turnover. Selected to oversee training of new Managers in Training. Turnover had soared to 35%. Reviewed and upgraded the skills of all trainers. For the first time, monitored post-training performance and.

• Promoted to manage a $15M region.SELECTED ACCOMPLISHMENTS
• Led a turnaround. Promoted to lead a Denny’s District that was making 25% profit versus a goal of 27% with seven locations not meeting sales and profit goals. Reviewed, retrained or replaced all seven GMs. Identified.
• Logged highest profit levels in western US Region. Achieved 25% to 30.5% margin each year. In charge of training and development for Colorado, New Mexico, Arizona and Utah. Earned District Leader of the year (Eagle.
• Updated Denny’s image. Selected oversee the reimaging of restaurants in Colorado and Texas. Created and led a task force that developed a template plan that had flexibility to incorporate store specific needs while.

Certification, Human Resource Master'S Certification

Activities and Societies: Human Resourcess Managment Organizational Effictiveness Lean Six Sigma

Education record