Consulting services for Sales, Customer Success and Operations. Areas of expertise include the following: Sales - AI for Sales, go to market strategy, Customer Success strategy, Salesforce, sales process optimization, account planning, scaling teams, territory planning. Marketing - Market analysis, demand gen programs, customer segmentation and targeting, BDR/SDR campaign design. Operations - Process improvement, throughput optimization, org design, scaling production, operational excellence.

★ Successfully guided a team of Sales, Marketing, Customer Success, Product Management, Software Development, Professional Services & Customer Support team members to sell, renew and support ten enterprise software products★ Drove 25% improvement to expansion sales by implementing a large/ globalenterprise account-based growth strategy, playbook, KPIs and training program★ Drove overall 30+% growth in new logo pipeline and sales through aggressive,unique direct and channel partner sales tactics★ Previously led a 15-person team of direct & channel sellers, product marketers &demand gen marketers and regularly exceeded the $5M annual sales target★ Regularly exceeded $2M ARR quarterly demand gen targets by designingcampaigns to drive new logos, expansion and cross-sell sales★ Co-creator of new Global Account Manager sales strategy and team that resultedin 20% increase in retention and 25% increase in expansion sales in the first year★ Successfully led the implementation of Altify sales methodology/ process/ accountplanning software. Expertise in Salesforce, PowerBI, Tableau, Chorus.ai, Outreach,Sales Navigator, Miro and ZoomInfo

I led a 110-person global sales ops & enablement team to support $110M revenue and 2,000 global account managers, field sales, partner sales and commercial support. Responsible for sales GTM strategy, sales tools, sales methodologies,processes, policies, communications & change mgmt★ Program leader for new regional Go To Market strategy for N America Enterprise Sales that drove 15% increase in sales and margin in first operating year★ Key leader of the digital sales transformation program to automate and simplify the entire sales ecosystem and create a digital customer platform★ Responsible for strategy, roadmap, development and support for all sales tools; Salesforce, Apttus, Oracle Big Machines, AdobeSign, Pramata, Marketo, Altify,Qvidian, RO and more. Responsible for global roll-out of Altify, LinkedIn Sales Navigator, MobileHub, WalkMe, Mapvine and Microsoft Teams★ Award-winning leader and participant of seven M&A integrations focused on integration of sales strategies, processes, playbooks, tools and infrastructure★ Selected twice for elite executive leadership development programsDirector, Business Operations & Chief of StaffLevel 3 Communications, 2009 – 2012Head of Operations, Quality Assurance and Chief of Staff for the President of N American Operations. Major contributor to record-setting quality improvements and delivery efficiency during my tenure. Supported 3,000-person team, $50M OpEx, $800M CapEx. Managed reporting and analytics, operational excellence, financial forecasting, Quality Assurance, process improvement, BCP/ DR

We provided data management services to healthcare providers, distributors and GPOs to optimize the procurement process and streamline the end-to-end supply chain. Through the development of cutting-edge artificial intelligence technology, we were able to validate and standardize med/surg product data used in $1B+ of healthcare purchases.Also as part of the startup of this new business unit. I worked closely with various stakeholders to establish pricing, create service proposals, develop marketing materials, and build new product launch plans. During my time with GHX, I proudly: * Led the design and development of a new internal software app and built a new offshore development team of close to 400 people to support its creation. * Instituted BPO partnerships with four Indian firms that resulted in a 100% reduction in costs. * Instituted the Six Sigma quality assurance program and rolled it out across all BPO partners. In just three years, my efforts helped steer the company away from a net loss toward more than $5.7M in revenue. I also instituted and managed partnerships with four firms in India that resulted in immediate cost reductions and enabled scaling of the business 10X over two years.

Key leader of West Coast Region of start-up SaaS company that delivered an enterprise design, content management and collaboration software solution. Performed role of Implementation Consultant and Sales Engineer that enabled revenue growth of $2M in 2nd year of region. Project manager for 20 implementations of the software; which included setup of the application, the SQL database and Microsoft IIS server. Conducted over 30 consulting sessions with new clients on how to reengineer existing business processes to maximize the effectiveness of our software solution

Engineering and project management firm specializing in microelectronics/ semiconductor facilities design/ installation and semiconductor equipment installation/ hook-up. Managed a group of design engineers and project managers who were responsible for the creation and delivery of project budgets, proposals and complex designs in Silicon Valley working with companies such as Applied Materials, Intel, Maxtor and Quantum. I managed 20 person department of multi-disciplined design engineers and drafters and was lead designer of infrastructure for $100M semiconductor fab & $10M Applications Lab. Project manager & design engineer for over 100 microelectronics equipment projects. Designed a comprehensive MS Access project management software application & managed IT network.

Established the sales territory for the Northern California Ingersoll Rand Air Compressor Division. Responsible for sales of over $1M in annual sales in first year of operation and also developed a maintenance program and marketing campaign for the new operation. I was also an Application Engineer in Charlotte, NC for two years supporting the Southeast Region sales team.