Guy Baxter Email & Phone Number

Blackpool, GB

Blackpool, Lancashire, GB

As part of the strategic management team, I am responsible for strategic leadership of IT services comprising Service Desk, End User Computing, Systems/Interface Development, Infrastructure, and Security in addition to business process improvement initiatives across the entire organisation. I also collaborate with senior and executive teams on wider.

Blackpool, Lancashire, GB

As Head of IT, I oversaw the development, support and optimisation of; Systems, Business Processes, Infrastructure, Information security/risk management, IT investment proposals, Digital strategy and IT strategy, along with associated teams, projects, and budgets.

Blackpool, Lancashire, GB

As ICT Services Manager I am responsible for managing various IT teams including service desk, desktop & application delivery, network and communications, servers and storage, and reprographics. The teams provide service to a large and demanding user base in a forward-thinking organisation. In addition to setting the strategic direction of these elements.

Burnley, GB

• As Head of Cloud and Network Services I was accountable for planning, leading and managing the development of the College Cloud and Network Services, assuring the highest quality of service for staff, students and.
• Strategic management of the network systems physical and virtual infrastructure;
• Development of procedures and policies for day-to-day administration of infrastructure;
• Proactive administration and monitoring of servers, network hardware and internet infrastructure in an enabling rather than preventative environment; and
• Ensuring appropriate disaster-recovery, backup, business continuity, anti-virus, anti-spam policies and procedures are developed and fully functional.

My duties consisted of; team leading the technical support team, scheduling work and assigning tasks, providing second line support for issues not resolved on the helpdesk, network configuration, training, server building and configuration, hardware and software procurement, liaising with suppliers, producing documentation, project management, research.

My role involved providing telephone, remote, and on-site support to numerous clients of the company, across the UK.This covered many aspects of IT; hardware, software, networking, desktops, laptops, netbooks, routers, switches, servers, terminal services, domains, vpn connections, planning and implementing solutions, liasing with suppliers, procurement.

Master Of Business Administration (Mba)

Post-Graduate Diploma In Management Studies (Dms)

Iosh Managing Safely, Health & Safety

Institute Of Leadership And Management Level 5, Leadership And Management

Bsc, Computer Network Technology

A Levels, Computing, Electronics, Business Studies, Graphic Design, General Studies