Gary Mcclendon Email & Phone Number

Watertown, Ct, Us

East Hartford, Ct, Us

Gary joins our Global Services team with primary responsibilities of providing digital technology services for Pratt as it reshapes its global presence to meet the production ramp. In his position, Gary will provide turnkey infrastructure solutions for company mergers, acquisitions, new startups, major expansion projects and divestures. Please note, per P&W Policy:"The postings on this site are my own and do not necessarily represent Pratt & Whitney's positions, strategies, or opinions."

Farmington, Ct, Us

Project Management through Enterprise Planning, Change and Delivery.• Sr. Project Manager responsible for the concurrent, successful implementation of five (5) key Retirement Services (RS) business enhancements while serving as a member of the Core IT PM team.• Working closely with varying (RS) corporate business areas, US and offshore, led cross-discipline IT support teams and business Subject-Matter-Experts (SME's) through many project life-cycle challenges in a phased implementation approach. • Project success is driven through caring resource and skills management, frequent and clear communications, strong inter-personal team building, and through recognition for a job-well-done.MassMutual Financial group. We'll get your there!

Denver, Colorado, Us

• Sr. Project Manager (PM) responsible for change readiness and project implementation of key strategic enterprise / corporate IT solutions across five US / International business services to include:• Microsoft Office 365 Cloud Solution upgrade and transformation project• SharePoint 2013 migration and corporate website state-of-art transformation• One-Login (the corporations first) Single-Sign-On (SSO) implementation • Brainstorm (Quick-Help) Training solutions partnership and implementation• Large Scale Cisco WebEx Audio and Video services transition / implementation• IT Business Systems Analyst (BA) responsible for administration and system / audit controls for corporate ERP system and leading RFP initiative to migrate to a new corporate system• IT Vendor Manager responsible for 60 + IT system vendors – contract reviews/ negotiations, vendor vetting; AP invoice systems bringing synergy alignment into the business across the entire corporation• Created large-scale training (MS-SharePoint 2013 / 2016) site replete with video and documented training materials for all corporate employees• Conducted multiple corporate training seminars for all project efforts across US and International business lines

Farmington, Ct, Us

HP Service Manager Enterprise Suite• ITSM - HP Service Management, to include: Incident, Problem, Knowledge (IPk) / Executive Scorecard (XS) / Request Fulfillment (RF) and Event Management (EM) and Cloud Service Architecture (CSA) Integration• Brought Change and Readiness Management (ADKAR) into the fore-front of all projects ensuring customer and stakeholder adoption / adaption success into the new process and (tool) procedures introduced by the ITSM HP Suite. • Developed, and conducted organizational readiness assessments, communication plans and training solutions delivering final corporate training sessions for 500+ user community• Brought Change and Readiness Management (ADKAR) into the fore-front of all projects ensuring customer and stakeholder adoption / adaption success into the new process and (tool) procedures introduced by the ITSM HP Suite. • Developed, and conducted organizational readiness assessments, communication plans and training solutions delivering final corporate training sessions for 500+ user communityProject Manager - Enterprise Planning and DeliveryMassMutual Financial Group. We'll get your there!

Reston, Virginia, Us

Intact Technology prides itself on hiring world class talent to help implement "rubber meets the road" IT solutions. Without top notch employees, Intact would not be able to remain an industry leader it is today.• Responsible for high-profile, $10M HP technical solution project delivery, customer ITSM / ITILv3 education and IT change and process management, (post implementation)• Pre-Sales and Account Transformation Manager for multi-million-dollar, Houston-based global energy corporation. Responsible for impact analysis and design solution to converge 40+ organic process in alignment effort to single ITILv3 ITSM-based structure.• PM and Account Manager for US national, Atlanta-based billion-dollar telecommunications corporation. Responsible for multiple technical services teams and corporate readiness in the delivery of a $500K HP Transformation and Integration Services product implementation.

Armonk, New York, Ny, Us

IBM Incident, Problem & Change (IPC) Services Organziation Leader:(90+ personnel in the department, comprised of US, Global (India, South America) and GDF - Global Delivery Framework teams in three separate US locations)2000 - 2002 MCSE/CNE/CNA Certified Citrix Architect Technical Support2002 - 2007 Data Center / Infrastructure and Asset Management2007 - 2009 Applications / Web / Asset Technical Support Lead2009 - 2012 Department Technical Lead 2012 (SDM) Account Manager / Environment OwnerDuties and responsibilities have included:• Project Management• Data Center / Infrastructure management (Domestic / Intl)• Hardware / Software (Middleware) Life-cycle management• High Incident / Crit-Sit Customer escalations manager• ITIL v3 Foundations Dept process owner• SR/IN/SO/WO Management & Dept team workload balancing• Organization-level Knowledge Portals / Repositories / Websites / Wiki Author• MTTR / Metrics Sr. Management Reporting• US / Global workforce off-hours support / training scheduling• Six-Sigma (green belt) certified representative• Regulatory/FDA representative• Security / IT Audit Compliance Focal

Armonk, New York, Ny, Us

IT Program / Product Services (Shared and Dedicated Accounts) Department Lead* 80+ member department comprised of both IBM and Sub-contractors (US and Global – Singapore, Brazil and India) in support of IT Service Management, Enterprise Cloud Computing, Incident, Problem & Change application suites.

Hartford, Ct, Us

• IT infrastructure, network solutions and systems management technical advisor responsible for end-to-end (E2E) diagnostic and efficiency review of HQ and remote infrastructure, application and email systems upgrade.• Responsible for Executive-level IT support, systems management (Novell / Dell Server Systems) and IT Dept eMail Administrator, Claims Dept

Washington, Dc, Us

Career Position Highlights: • Honorable Discharge • Submarine Systems (SS) Qualified (-aka- Dolphins) • IT System Operations Engineer Department Lead • IT Service Schools Command Sr. Instructor, • Classified Materials Control Custodian (CMS - TS/SCI)Awards / Certifications: • Master Training & Curriculum Development Specialist, Certification (>6000 hrs. of instruction) • Distinguished career award (Naval Achievement Medal) for personal excellence (x3) • Multiple meritorious and unit accommodations for commendable service

Bachelor Of Science, Computer Science Engineering / Mis

Computer Engineer & Mathematics