Genevieve Coursey Email & Phone Number

South Windsor, CT, US

Hartford, Connecticut Area

Provide proposals for benefits including HRA, HSA, FSA/DCA, S132, COBRA and Payroll services.Manage the implementation process for new clients to ensure a positive experience.Educate clients on benefits options, our services, and compliance issues. Support and maintain close relationships with broker partners.

Manchester, New Hampshire

Manage a book of business of over 60 clients and maintain daily communications. Process monthly renewals of benefits plans.Provide high quality customer service to clients by researching and determining resolution to any participant, client or plan level issues.Educate clients on our services and systems via phone, email, webinar technology, and in person.

Manchester, New Hampshire

Worked with team to ensure accurate and timely enrollment of consumers into benefits accounts. Responsible for research of all issues related to enrollments.

Pearl City, Hawaii

Update and create marketing materials.Created a central database of our office's affiliated study abroad programs.Schedule and carry out informational tables around campus, and communicate with students on their options.Participate in workshops and informational sessions on study abroad.

Planned and facilitated short term study programs for international students. Performed data entry, record keeping, and other tasks relating to international admissions, study abroad, and the English Language Institute. Communicated with international agents regarding marketing and managed financial accountsCreated contracts for new relationships with.

Processed U.S. passport applications for members of the community. Skills developed: Intercultural communication, as many applicants has only very recently obtained citizenship, attention to detail while making sure applications were filled out exactly to specification, organizational skills, customer service.

Bachelor Of Arts - Ba, Political Science

Spanish Language And Peruvian Society

Certificate In Beginning Spanish, Spanish Language And Literature

Associate Of Arts (Aa), General Studies