Jerry Mendoza Email and Phone Number
Jerry Mendoza work email
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Jerry Mendoza personal email
Jerry Mendoza is a Product Manager at Apple. He possess expertise in customer service, management, microsoft office, leadership, microsoft excel and 25 more skills. He is proficient in Spanish.
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Product ManagerApple Nov 2023 - PresentCupertino, California, United States -
Lead GeniusApple Apr 2022 - Nov 2023
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GeniusApple May 2019 - Apr 2022Continued duties of Technical Specialist. Repairs on Mac and iPhone. Partner with leadership and look at metrics to see where the team can improve. Provide feedback to colleagues for continued team success. Demonstrate shared responsibility and accountability with team members. Maintain composure when dealing with ambiguous troubleshooting issues or repairs. Articulate complex troubleshooting steps or repairs to non-technical customers.
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Coach IseApple Jul 2021 - Feb 2022
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Carrier/Beta Cellular Software Qa EngineerApple Jul 2020 - Mar 2021Performed all aspects of software functional testing such as integration testing, sanity, and regression testing with a focus on cellular/wireless technologies. Responsible for filing good software defects with focus on the cellular domain. Comfortable troubleshooting/debugging/reproducing issues. Partner with SW engineering teams to communicate issues found.
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Technical SpecialistApple Jan 2019 - Aug 2019Daily troubleshooting with customers to solve simple and complex technical issues. Present solutions to quickly get customers up and running again. Maintain composure and customer focus in challenging situations. Partner with Leadership when faced with difficult situations. Mentored current and new employees and help with their development.
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Ops SpecialistApple Sep 2018 - Jan 2019Manage and meet multiple inventory deadlines each week. Responsible for getting products into customers hands. Communicate and collaborate extensively with Leadership, Creatives, Genius Bar, and Tech and Merch Pro to ensure product launch readiness. Manage all incoming and outgoing Inventory for the entire store and maintain 99% inventory accuracy.
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Specialist / Visuals MerchandisingApple Oct 2017 - Sep 2018Stay curious about Apple and its initiatives so I am always prepared to create energy and excitement around Apple products and services. Strategize action plan with Leadership, Operations, and Schedule Planning for Product Launch Readiness. Ensure all Demo Devices are remotely managed. Image all devices for in store demo and ISU. Ensure all demo content is loaded on devices correctly. If needed work with Retail Tech or IS&T to troubleshoot issues.
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Customer Service RepresentativePacific Pulmonary Services May 2016 - Aug 2017WatsonvilleReceived and processed large volume of Oxygen, Nebulizer, and CPAP Orders from all major hospitals and clinics in the Bay Area. Create and analyzed weekly reports using excel and BrightTree to track billing and non-billing patient accounts. Worked with billing and compliance teams to ensure proper documentation was obtained to bill insurance. Assisted Sales Representatives in obtaining Medical Documents.
Jerry Mendoza Skills
Jerry Mendoza Education Details
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Business Administration And Management, General -
Business Administration And Management, General -
Business Administration And Management, General
Frequently Asked Questions about Jerry Mendoza
What company does Jerry Mendoza work for?
Jerry Mendoza works for Apple
What is Jerry Mendoza's role at the current company?
Jerry Mendoza's current role is Product Manager.
What is Jerry Mendoza's email address?
Jerry Mendoza's email address is je****@****lth.com
What schools did Jerry Mendoza attend?
Jerry Mendoza attended California State University - East Bay, San Francisco State University, Cabrillo College.
What are some of Jerry Mendoza's interests?
Jerry Mendoza has interest in Civil Rights And Social Action, Politics, Environment, Science And Technology, Human Rights.
What skills is Jerry Mendoza known for?
Jerry Mendoza has skills like Customer Service, Management, Microsoft Office, Leadership, Microsoft Excel, Sales, Strategic Planning, Process Improvement, Microsoft Word, Mac, Ios, Visual Merchandising.
Who are Jerry Mendoza's colleagues?
Jerry Mendoza's colleagues are Mubarak Dudekula, Adam Stevens, Deborah Amedeka, Vaishnavi Kushte, Early Bird, Erin Lee, Sileas Sun.
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