Jerry Mendoza

Jerry Mendoza Email and Phone Number

Product Manager @ Apple
cupertino, california, united states
Jerry Mendoza's Location
Watsonville, California, United States, United States
Jerry Mendoza's Contact Details

Jerry Mendoza personal email

n/a
About Jerry Mendoza

Jerry Mendoza is a Product Manager at Apple. He possess expertise in customer service, management, microsoft office, leadership, microsoft excel and 25 more skills. He is proficient in Spanish.

Jerry Mendoza's Current Company Details
Apple

Apple

View
Product Manager
cupertino, california, united states
Website:
apple.com
Employees:
218112
Jerry Mendoza Work Experience Details
  • Apple
    Product Manager
    Apple Nov 2023 - Present
    Cupertino, California, United States
  • Apple
    Lead Genius
    Apple Apr 2022 - Nov 2023
  • Apple
    Genius
    Apple May 2019 - Apr 2022
    Continued duties of Technical Specialist. Repairs on Mac and iPhone. Partner with leadership and look at metrics to see where the team can improve. Provide feedback to colleagues for continued team success. Demonstrate shared responsibility and accountability with team members. Maintain composure when dealing with ambiguous troubleshooting issues or repairs. Articulate complex troubleshooting steps or repairs to non-technical customers.
  • Apple
    Coach Ise
    Apple Jul 2021 - Feb 2022
  • Apple
    Carrier/Beta Cellular Software Qa Engineer
    Apple Jul 2020 - Mar 2021
    Performed all aspects of software functional testing such as integration testing, sanity, and regression testing with a focus on cellular/wireless technologies. Responsible for filing good software defects with focus on the cellular domain. Comfortable troubleshooting/debugging/reproducing issues. Partner with SW engineering teams to communicate issues found.
  • Apple
    Technical Specialist
    Apple Jan 2019 - Aug 2019
    Daily troubleshooting with customers to solve simple and complex technical issues. Present solutions to quickly get customers up and running again. Maintain composure and customer focus in challenging situations. Partner with Leadership when faced with difficult situations. Mentored current and new employees and help with their development.
  • Apple
    Ops Specialist
    Apple Sep 2018 - Jan 2019
    Manage and meet multiple inventory deadlines each week. Responsible for getting products into customers hands. Communicate and collaborate extensively with Leadership, Creatives, Genius Bar, and Tech and Merch Pro to ensure product launch readiness. Manage all incoming and outgoing Inventory for the entire store and maintain 99% inventory accuracy.
  • Apple
    Specialist / Visuals Merchandising
    Apple Oct 2017 - Sep 2018
    Stay curious about Apple and its initiatives so I am always prepared to create energy and excitement around Apple products and services. Strategize action plan with Leadership, Operations, and Schedule Planning for Product Launch Readiness. Ensure all Demo Devices are remotely managed. Image all devices for in store demo and ISU. Ensure all demo content is loaded on devices correctly. If needed work with Retail Tech or IS&T to troubleshoot issues.
  • Pacific Pulmonary Services
    Customer Service Representative
    Pacific Pulmonary Services May 2016 - Aug 2017
    Watsonville
    Received and processed large volume of Oxygen, Nebulizer, and CPAP Orders from all major hospitals and clinics in the Bay Area. Create and analyzed weekly reports using excel and BrightTree to track billing and non-billing patient accounts. Worked with billing and compliance teams to ensure proper documentation was obtained to bill insurance. Assisted Sales Representatives in obtaining Medical Documents.

Jerry Mendoza Skills

Customer Service Management Microsoft Office Leadership Microsoft Excel Sales Strategic Planning Process Improvement Microsoft Word Mac Ios Visual Merchandising Team Leadership Operations Management Inventory Management Troubleshooting Product Demonstration Product Launch Analytical Skills Data Analysis Spanish Merchandising Os X Apple Hardware Technical Demonstrations Apple Software Action Oriented Financial Accounting Finance Google Analytics

Jerry Mendoza Education Details

Frequently Asked Questions about Jerry Mendoza

What company does Jerry Mendoza work for?

Jerry Mendoza works for Apple

What is Jerry Mendoza's role at the current company?

Jerry Mendoza's current role is Product Manager.

What is Jerry Mendoza's email address?

Jerry Mendoza's email address is je****@****lth.com

What schools did Jerry Mendoza attend?

Jerry Mendoza attended California State University - East Bay, San Francisco State University, Cabrillo College.

What are some of Jerry Mendoza's interests?

Jerry Mendoza has interest in Civil Rights And Social Action, Politics, Environment, Science And Technology, Human Rights.

What skills is Jerry Mendoza known for?

Jerry Mendoza has skills like Customer Service, Management, Microsoft Office, Leadership, Microsoft Excel, Sales, Strategic Planning, Process Improvement, Microsoft Word, Mac, Ios, Visual Merchandising.

Who are Jerry Mendoza's colleagues?

Jerry Mendoza's colleagues are Mubarak Dudekula, Adam Stevens, Deborah Amedeka, Vaishnavi Kushte, Early Bird, Erin Lee, Sileas Sun.

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