Gonçalo Rodrigues

Gonçalo Rodrigues Email and Phone Number

Big Data Support Engineer At Microsoft | Masters Degree in Biomedical Engineering @ Microsoft
redmond, washington, united states
Gonçalo Rodrigues's Location
Amadora, Lisbon, Portugal, Portugal
Gonçalo Rodrigues's Contact Details

Gonçalo Rodrigues personal email

About Gonçalo Rodrigues

Hello! I’m currently enjoying my first full time professional experience as an Azure Big Data Support Engineer at Microsoft. Before joining the company, I completed my Masters Degree in Biomedical Engineering. Both these experiences, together with my Masters Degree Dissertation internship where I worked with Artificial Intelligence, confirmed to me that I’m a full time nerd when it comes to technology. With these great experiences, I have learned that I really enjoy deeply learning technical subjects, and that I’m happiest when I’m working with the most recent technologies, so that is where I want to be throughout my career. I also have a big passion for Gaming and the industry, which I continue to follow very intently.As a Support Engineer, I have the opportunity to work every day solving complex issues regarding the technology and assisting our customers with their data environments and pipelines in Azure, while providing them the best possible customer experience. It is very interesting to see all the applications and impact Cloud Services such as Azure are bringing to the day to day of businesses. In my free time, I still continue my learning journey. Different languages have always been a part of my life, and so far I have ventured into learning German and Spanish, in addition to English and Portuguese. My love for technology and Gaming is also a great part of my learning, and I maintain and upgrade my personal Gaming Desktop and I’m currently learning C++ and Unreal Engine to start venturing into building my own games.

Gonçalo Rodrigues's Current Company Details
Microsoft

Microsoft

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Big Data Support Engineer At Microsoft | Masters Degree in Biomedical Engineering
redmond, washington, united states
Website:
microsoft.com
Employees:
189892
Gonçalo Rodrigues Work Experience Details
  • Microsoft
    Big Data Support Engineer
    Microsoft Feb 2021 - Present
    Lisbon, Portugal
    Manage high complexity and business critical cases for top-level Microsoft customers, resulting in excellent customer satisfaction scores and guaranteeing contract continuity. Awarded multiple the Voice of the Customer Awards for efficiency, customer satisfaction and resourcefulness.Proficient in troubleshooting complex issues across various layers of Azure Big Data Stack, including infrastructure, networking, and open-source software layers. Specialize in Azure HDInsight, Azure Synapse Analytics, Azure Databricks, and Microsoft Fabric Data Engineering & Data Science products.Lead internal triage calls and assistance requests as a Subject Matter Expert for Azure HDInsight full stack, encompassing Apache Spark, Kafka, HBase, and Hive clusters. Contributed with my expertise to over 100 cases, assisting peers in promptly resolving customer issues.Collaborate with Supportability Team, Product Management team and Developers to test new versions of Azure HDInsight, identifying bugs and suggesting improvements. Contribute to the improvement of HDInsight on AKS stack, leading to the creation of numerous work items and fixes.Provide mentorship to new team members, facilitating their integration and enabling them to become independent and impactful contributors to the team.
  • Fraunhofer Portugal
    Master Thesis Student
    Fraunhofer Portugal Feb 2019 - May 2020
    Lisbon, Portugal
    Developed a step detection algorithm for smartphones utilizing Convolutional Artificial Neural Networks (CNN) using Keras AI library and Python programming.Led the execution of project phases including Data Collection, Pre-Processing, annotation and dataset split, and Neural Network development, optimizing for accuracy and resilience.Achieved superior accuracy and error resilience, surpassing State of the Art solutions both on Step Detection and demonstrated resilient against error inducing scenarios.

Gonçalo Rodrigues Skills

Microsoft Office Microsoft Excel Pesquisa Planeamento De Projetos

Gonçalo Rodrigues Education Details

Frequently Asked Questions about Gonçalo Rodrigues

What company does Gonçalo Rodrigues work for?

Gonçalo Rodrigues works for Microsoft

What is Gonçalo Rodrigues's role at the current company?

Gonçalo Rodrigues's current role is Big Data Support Engineer At Microsoft | Masters Degree in Biomedical Engineering.

What is Gonçalo Rodrigues's email address?

Gonçalo Rodrigues's email address is gm****@****ail.com

What schools did Gonçalo Rodrigues attend?

Gonçalo Rodrigues attended Nova University School Of Science And Technology.

What skills is Gonçalo Rodrigues known for?

Gonçalo Rodrigues has skills like Microsoft Office, Microsoft Excel, Pesquisa, Planeamento De Projetos.

Who are Gonçalo Rodrigues's colleagues?

Gonçalo Rodrigues's colleagues are Dean Springer, Sanchit Sikri, Christopher Mosby, Alexandru Barbu, Amit Kumar, Yuval Beker, Eric Steinman.

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