Greg Hiroshima

Greg Hiroshima Email and Phone Number

Department Systems Analyst - El Dorado County Sheriff's Dept @
Greg Hiroshima's Location
Placerville, California, United States, United States
Greg Hiroshima's Contact Details

Greg Hiroshima work email

Greg Hiroshima personal email

About Greg Hiroshima

Computer KnowledgeVMware Horizon Administrator, VMware AppVolumes, vSphere 6.7, VMware UEM, SCCM Administrator, MS Active Directory. Windows 7, Windows 10, MS Office Suite 07-16, Office 365 Administrator, Imprivata Administrator. Cisco AnyConnect VPN, Norton Anti-Virus, Trend Micro Anti-Virus, PQDI, Microsoft Exchange, PC Anywhere 10.0, Enterprise AdministratorPrograms: Microsoft Word, Excel, Access, Power Point, Outlook, Internet Explorer, Mozilla Firefox, Opera, Photoshop CS5, Norton Antivirus, Ghost, Utilities and Norton system works, Ad-Aware, Partition Magic, Adobe ProfessionalHardware: Hardware, Software Troubleshooting, printers, SCSI, IDE, RAID controllers, HP network printing systems, CD and DVD drives, hubs, routers, bridges, gateways, Desktops and laptops by Compaq, Dell, IBM, and HP, IBM POS equipment.Networking: LAN/Wan, Wireless Networks, Routers, TCPIP, IPXSPX, NetBEUISpecialties: VMware Horizon Administrator, VMware AppVolumes, vSphere 6.7, VMware UEMVMware Certified Associate 6 - Data Center Virtualization FundamentalsDell Certified Systems Expert (DCSE) - DMS Soft Skills Training Test

Greg Hiroshima's Current Company Details
El Dorado Sheriff's Department

El Dorado Sheriff'S Department

Department Systems Analyst - El Dorado County Sheriff's Dept
Greg Hiroshima Work Experience Details
  • El Dorado Sheriff'S Department
    Department Systems Analyst
    El Dorado Sheriff'S Department Dec 2022 - Present
  • El Dorado County
    It Analyst - Office Systems
    El Dorado County Jul 2016 - Feb 2023
    Placerville, California, Us
  • El Dorado County
    It Customer Support Specialist Ii
    El Dorado County Aug 2016 - Dec 2022
    Placerville, California, Us
  • Marshall Medical Center
    Desktop Support Technician
    Marshall Medical Center Aug 2015 - Jul 2016
    Placerville, Ca, Us
  • Sutter Health
    Desktop/Device Support Technician 2
    Sutter Health Mar 2013 - Aug 2014
    Sacramento, California, Us
  • Sutter Health
    Desktop Support Technician 2
    Sutter Health Feb 2010 - Jul 2014
    Sacramento, California, Us
    The Desktop Support Technician provides problem resolution, analysis, specifications and configurations, coordination, testing, and installation of PC based software, peripherals, local area networks (LAN); trains and supports PC users, evaluates/recommends PC solutions for the Sutter/CHS environment. Key to Sutter's business plan, the role of Sutter Health Information Technology is to make electronic data and communications available to Sutter Health employees, providers and patients to support the health and well-being of the community, enhance patient care and safety, and improve business processes and performance. Information Technology's (IT) key approaches to meet these needs consists of the Applications, Telecommunications, Project Management, Web, and Technology. We continue to review IT optimization across our affiliates, regions and entire enterprise.
  • Teksystems
    Support Analyst With Teksystems Component Services
    Teksystems Jun 2007 - Jun 2014
    Hanover, Md, Us
    Provided customer service through troubleshooting and resolution of hardware, software, and connectivity issues.Team Lead of 2-4 analysts in a coordinated technology deployment effort.Configure and deploy new Dell, HP, and IBM, PCs and laptops into an enterprise environment.Applied standard image pushed from server to individual machines with profiles saved to a common drive.Used various ghosting applications to create a software image and deploy packages based on system requirements.Interfaced with end users to identify specific user system requirements and support users.Performed specific user data migration of existing users from old to new hardware. Supported end-users with Windows 2000/XP and desktop applications.Performed systems maintenance which included applications patching and installation of critical Windows Updates.Perform inventory of PC and network equipment, including peripherals.
  • Shra
    It Customer Support Specialist
    Shra Jul 2008 - Dec 2008
    Help Desk and Desktop support. To perform the technical, administrative and operational tasks necessary to assist the IT Department in providing quality customer service to Agency staff• Receive, log and respond to help desk calls; help ensure adequate coverage • Provide over-the-phone and on-site troubleshooting, problem analysis and resolution • Add and remove user access to the network and/or systems • Provide assistance with password and log-on procedures • Receive, unpack, assemble, configure, carry, install and test personal computers, printers and related equipment and software• Provide assistance with E-mail and other software; locate and restore lost files• Provide one-on-one user training or assistance as needed• Resolve network problems using specific commands
  • Employment Development Department
    Kdo - Information Management Group
    Employment Development Department Jul 2006 - May 2008
    Key DE6, DE34, Unemployment Insurance, Independent Contractors, New Employee Registry, and Paid Family Leave on Image and on Paper for EDD. Work with employee and employer quarterly wage information.Also, work with all New Employee Registration, Individual Contractors and Unemployment Insurance requests.Have high degree of accuracy and speed.
  • Western Blue
    Lead Field Technician
    Western Blue Sep 2005 - Apr 2006
    Sacramento, Ca, Us
    Provided customer service through troubleshooting and resolution of hardware, software, and connectivity issues.Lead analyst for PC and printer deployment throughout Central and Northern CA. Rolled out and updated computers, laptops and printers for EDD on a contractual basis, setting up IP addresses and installing hardware for individual systems. Coordinated with clients and on-site personnel to complete paperwork on finished swap of printers and their corresponding serial numbers.
  • State Compensation Insurance Fund
    Program Technician
    State Compensation Insurance Fund Jan 2001 - Aug 2004
    Sacramento, California, Us
    Provided customer service support for medical and insurance billing to ensure timely payment for provider medical bills in an efficient and professional manner. Supported customers by identifying and resolving conflicts between public and medical and insurance billing carriers by clarifying contractual specifications and alleviating communication problems in order to reconcile past due payments.Assisted individual medical providers, doctors’ offices, chiropractors, hospitals with collecting delinquent payment up to 60 days past date of submission, using ICD-9 medical codes in the State CAPS system. Processed in excess of 1200 bills per week with a maximum of 1500 in one week with different complexity issues, with a high degree of accuracy, and received a STAR Award from upper management in recognition of most bills paid on a continuous basis.

Greg Hiroshima Skills

Windows Xp Html Software Installation Troubleshooting Technical Support Information Technology Networking Project Management Help Desk Support Hardware Windows 7 Tcp/ip Microsoft Exchange Windows Windows Server Routers Computer Hardware System Deployment Wireless Networking

Greg Hiroshima Education Details

  • New Horizons Computer Learning Center
    New Horizons Computer Learning Center
    Computer Systems Networking And Telecommunications
  • New Horizons Computer Learning Center
    New Horizons Computer Learning Center
    Computer And Information Sciences And Support Services
  • New Horizons Computer Learning Center
    New Horizons Computer Learning Center
    Microsoft Certified Systems Engineer Certification Courses
  • Pacific Union College
    Pacific Union College
    History

Frequently Asked Questions about Greg Hiroshima

What company does Greg Hiroshima work for?

Greg Hiroshima works for El Dorado Sheriff's Department

What is Greg Hiroshima's role at the current company?

Greg Hiroshima's current role is Department Systems Analyst - El Dorado County Sheriff's Dept.

What is Greg Hiroshima's email address?

Greg Hiroshima's email address is gr****@****cgov.us

What is Greg Hiroshima's direct phone number?

Greg Hiroshima's direct phone number is +153062*****

What schools did Greg Hiroshima attend?

Greg Hiroshima attended New Horizons Computer Learning Center, New Horizons Computer Learning Center, New Horizons Computer Learning Center, Pacific Union College.

What skills is Greg Hiroshima known for?

Greg Hiroshima has skills like Windows Xp, Html, Software Installation, Troubleshooting, Technical Support, Information Technology, Networking, Project Management, Help Desk Support, Hardware, Windows 7, Tcp/ip.

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