For nearly a decade, I have served as the CEO of QS LLC ( https://www.quality-solutions.am ), leading a progressive technology company specializing in software and hardware development. I continue to drive the company’s growth and innovation, positioning QS LLC as a trusted partner for businesses seeking tailored, high-quality technological solutions.Key Responsibilities: - Drive the company’s strategic vision, ensuring alignment with industry trends and client needs. - Lead diverse teams in delivering cutting-edge software and hardware solutions that exceed client expectations. - Cultivate strong relationships with partners, stakeholders, and clients, fostering trust and long-term collaboration. - Oversee key business functions, including operations, project management, and organizational growth.Under my ongoing leadership, QS LLC continues to thrive as a dynamic and results-oriented organization, committed to excellence and innovation in every project we undertake.

As the Chief Operating Officer of Vorak LLC ( https://vorak-solutions.com ), I play a pivotal role in steering the company’s operational excellence and strategic growth. Vorak LLC specializes in delivering innovative solutions in software development, system integration, and advanced technology services. My focus lies in optimizing operations, enhancing team performance, and ensuring the seamless execution of projects that meet and exceed client expectations.Key Responsibilities: - Oversee daily operations and project delivery, ensuring alignment with the company’s strategic goals. - Collaborate closely with the leadership team to drive business development and expand market reach. - Lead cross-functional teams, fostering a culture of innovation, collaboration, and accountability. - Manage client relationships and partner engagements, delivering tailored solutions to a diverse global clientele.Under my leadership as COO, Vorak LLC continues to grow as a trusted partner in the technology sector, renowned for its quality, reliability, and commitment to excellence.

Joined Instigate Design and quickly assumed responsibility for a large team managing challenging, ongoing projects. Successfully resolved critical issues within months, ensuring all deliverables met schedules and milestones, while updating legacy outputs to align with new requirements. Achieved high levels of customer satisfaction through consistent delivery and quality improvements.Over nearly a decade, contributed to a diverse range of software and hardware projects, serving in various capacities - from developer to project manager and ultimately director. Oversaw projects from inception (R&D/investigation) to completion or took over mid-project to drive recovery and success. Collaborated with small and large teams, both local and international, managing simultaneous projects for multiple global clients across different industries and continents.Key achievements: - Rapidly advanced from engineer-programmer to team lead and director, demonstrating leadership and technical excellence. - Played a pivotal role in top management, including budgeting, strategic planning, and team training. - Led recruitment and hiring of key team members and conducted critical negotiations and technical discussions with clients, partners, and stakeholders. - Delivered consistent results by managing remote and on-site teams, optimizing workflows, and ensuring alignment with client objectives.This period reflects my versatility and adaptability in managing complex, high-stakes projects while driving innovation and organizational success.

Led the design, development, testing, and installation of software and hardware components for complex communication, control, and command systems. Collaborated with cross-functional teams to create innovative solutions for customer-specific needs, ensuring seamless integration and high-quality deliverables.Key Responsibilities: - Engineered and implemented software and hardware solutions for advanced systems in communication and control. - Managed the end-to-end process, from initial design through to testing and deployment on client sites. - Contributed to the successful delivery of mission-critical systems for various industries, meeting customer specifications and performance standards.This role reinforced my deep technical expertise in system integration and customer-focused solutions, laying the foundation for my future leadership positions.

Specialized in the modernization, design, and development of advanced wave radio systems, including ultra-short wave and shortwave receivers, communication devices, and complex shortwave direction-finding systems. Worked on cutting-edge technologies to enhance system performance and reliability, ensuring the successful deployment of critical hardware solutions.Key Contributions: - Designed and developed high-performance hardware components for complex communication systems. - Led the modernization of existing systems, improving efficiency and functionality. - Contributed to the creation of sophisticated direction-finding systems for enhanced communication capabilities.This role provided a solid foundation in hardware engineering, setting the stage for my transition into broader technical and leadership roles.

Co-founded and led the development and production of a cutting-edge safety device designed to protect household appliances from voltage fluctuations and power drops in the city electricity supply. The device, based on microcontroller technology, was developed to enhance safety and reliability for consumers.Key Achievements: - Founded the company and guided the product development from concept to market launch. - Led the design and production of a microcontroller-based safety device for household appliances. - Managed all aspects of the business, including product development, manufacturing, and market introduction.This entrepreneurial venture helped me gain valuable experience in product innovation, business management, and technical development.

Led a team responsible for driving market development and expanding the company’s presence across Armenia. Oversaw the sales and distribution of all products, managed the introduction of new offerings, and worked directly with customers to penetrate new markets in various regions and cities.Key Responsibilities: - Managed sales operations and product delivery across the country. - Spearheaded the launch of new products, ensuring effective market positioning and customer engagement. - Cultivated strong relationships with customers, driving growth and expanding the company’s market reach.This role provided valuable experience in sales strategy, customer relations, and market expansion, while contributing to the company’s success in new markets.