Goran Milosavljević Email and Phone Number

● Helping two development teams (9 and 8 people) to perform better, more efficient, more productive, with higher delivered quality and on time● Evaluating cycle time and driving improvements towards optimisations● Iteratively and incrementally building team processes using various continuous integration / supporting / communication tools● Following-up on impediments and resolving internal and cross-team dependancies● Ensuring implementation and use of agile/scrum principles and practices - following-up DoD, retrospective artifacts, code review, release-planning goals, one-on-one retrospectives... Coordination of incidents and bug reporting.● Ensuring all required technical and business prerequisites for a successful sprint cycle.● Customized JIRA Agile module to support development process from grooming to review day.● Leading and coaching the organization in its Scrum adoption.● Participation and running of cross-functional Scrum of Scrums event.● Causing change that increases the productivity and efficiency of the Scrum Team.● Working with other SMs to increase effectiveness of Scrum in organization.● Develop the team that is fully functional and productive.Technologies: React, Node.js, PHP (Slim/Laravel), Vue.js, apigee gateway, Jenkins, SonarQube, ELK, ...

In charge of:● Taking hard technical decisions and acting upon them● Delivering high-quality Software that meets coding and design patterns best practices● Deep analysis of code, identifying anti-patterns and building improvement plans● Enforcing a fully automated DevOps process using best in class tools● Defining End-to-end test scenarios for identified functional areas● Taking deep-dives / root-cause analysis of reported critical customer defectsProduct: Jive CloudTechnologies: Java, Node.js, AWS (S3, SQS, DynamoDB, Kinesis, Redshift), Jenkins, Dockerized REST microservices, deployed in kubernetes

Client: Telenor Serbia, Inc.Scrum Master in a team of 6 developers with a goal to deliver Telenor e-commerce and website CMS solution. Digitalisation of retail services by building omni-channel platform with a target to provide one screen customer experience for customers and back-office agents. ● Facilitating everyday collaboration between dev team and PO. ● Following-up on impediments and resolving internal and cross-team challenges.● Iteratively and incrementally building team processes using various continuous integration / supporting / communication tools. ● Ensuring implementation and use of agile/scrum principles and practices - following-up DoD, retrospective artifacts, code review, release-planning goals, one-on-one retrospectives... Coordination of incidents and bug reporting. ● Customized JIRA Agile module to support development process from grooming to review day. ● Ensuring all required technical and business prerequisites for a successful sprint cycle.● Causing change that increases the productivity of the Scrum Team.● Utilization of various development technologies and platforms: Jenkins, SonarQube, Slack, ELK stack, JIRA, Confluence, PHP(Slim/Laravel), GIT

Client: Asseco SEETime and materials-based consultant for EMC Documentum. Contributing as a team member on different Bank projects, utilising Documentum platform. ● Development of custom Java API (library), through Documentum DFC, to support working with processes (initiating workflows, querying tasks, moving through process' activities, user and groups administration,…). ● Implementation of Documentum xCP processes based on business requirements. ● Implementation of custom .NET webservices API to support clients processes, based on .NET wrapper/proxy to Documentum core, through Documentum DFS (supporting ~350 transactions per minute - create DCTM objects).● Involved in packaging and deployment activities (on-site).

● Responsible for designing, developing, delivering, testing and documenting IT solutions● Solution architecture design for new solutions and for changes on existing solutions● Leading in-house and outsourced software development team with activities in area of systems integration, middleware/SOA/ESB and digital services development● Preparing development specification for external software teams● Creating and continuous update of appropriate documentation for solutions and IT systems in Company.● Leading functional and acceptance tests of new deliveries.● Active role in business and technical requirements analysis.● Design and development of CDB, customer database system, with essential master data management capabilities. SOAP integration with 4 frontline applications, asynchronous messaging integration with 2 backend systems (billing and dwh). Data stewardship interface for data cleansing, synchronization and reporting. More than 93% records cleansed, validated and initially imported.● DobreStvari portal integration with campaign management system, add-on activation, service and data provisioning. Implementation of customer service self-care functionality to manage active services (change tariff plan, call-waiting, missed calls, e-bill, etc.). Call and usage specification, account balance, last bill, account information. ● Mobile Number Portability gateway; ESB (IBM WebSphere) Process Server integration, definition and design of various scheduling processes, and reconciliation with CDB; JEE implementation, Web service provider and scheduled packet dispatcher to ESB layer; workflow validation.● 111 Meni (MyMenu) API design and development; SOAP API with mobile client (Android/J2ME) application; JBoss5.1 WS/JEE provisioning layer to backend charging/billing/activation systems; TCP/IP protocol to prepaid charging, Corba SOI to postpaid, WS to activation. High-available clustered environment; more than 200000 users, 40tps per node in peak.

Working in Technology Development Department as an engineer responsible for:● Technical lead for development of Oracle OpenSSO solution; design and implementation of solution that integrates AD, Windows Desktop SSO and frontline applications.● Development of Community Provisioning System, generic platform for product provisioning on backend charging and billing systems,● Maintenance and development of Content Provider Access platform● Company’s Payment Gateway integration with Ericsson’s On-Line Gateway charging platform; ParlayX 2.1 protocol● HUAWEI SMSC Broadcast integration; WS&FTP Broadcast gateway development● Development of “Change Request Management” system; MS SharePoint 2007 site with InfoPath form; integration with Company’s AD and external web services (C#);● Technologies: JEE, RedHat JBoss 4.3&5, IBM WebSphere Process Server, IBM WID, MS SharePoint 2007 with InfoPath 2007, Oracle OpenSSO, JAX-WS, XPath, MySQL, Oracle DB

Outsourcing cooperation with fortune500 clients as Oracle, Rio Tinto, Pfizer, and important world-wide software development companies as Tangosol, Intrasphere, BlueFish; Object-Oriented Design and full lifecycle of the software design process; software project management and engineering skills developed during 4 years engagement as software engineer.Outsourcing projects and corresponding roles: ● Oracle Corporation, Redwood CityMember of the team that was engaged as development support for Coherence for .NET application that enables in-memory data management for clustered J2EE applications and application servers, provides scalable, reliable data management solution for .NET applications. I was engaged from the March of 2008. to help with Coherence C++ framework as well. ● Intrasphere Technologies, NYTeam lead of three members that were responsible for enhancement and customization of GEMS Planning internal web-application for client Pfizer; the system allows users to manage and track projects/meetings/events, trips, and information relevant for event.

Team member on a project of implementing solution for registering and maintaining of .rs domains. SOA with .NET C# as a platform, and supporting technologies for security (WSE), auditing, persistance (MS SQLServer 2005). Implementation of IPSec and X.509 certificate as security layers of all system parts - WinForms client application, PHP web client, and web-services.Key facts:- 2 different platforms: .NET and PHP- 3 different clients: PHP, WinForms (C#), ASP.NET- C# WebServices; SSL security and SOAP AuthHeader authentication

Teaching assistant at two courses: - Programming Principles (Alghoritms, Object-oriented programming) - Software Design (Java, GOF patterns, software design methodologies)

IT support at marketing department; ATL communication; web-site ASP.NET maintenance (layout design of banners, newsletters); development of reporting modules for ASP.NET application.