Primary on-site help desk/system administrator at Ivey Performance Marketing through a partnership with Aequitas Capital. Provide hardware, software, and networking support for Mac and PC clients across 2 physical sites, as well as a small number of remote users. Manage Active Directory on-premise and hybrid Exchange 2013/Office 365 deployments. Monitor backups using Veeam and Backup Exec.

Manage internal infrastructure consisting of over 20 physical and 100 virtual Windows Servers across 4 physical sites; Provide hardware and software support for 150 end users; Assist client support team with tier-2 technical support requests for over 2000 clients; Manage backup/DR plans using a combination of Windows Backup, Cobian, and Hyper-V site-to-site replication; Write client-facing technical whitepapers and knowledgebase articles; Demonstrate proficiency with AD, Exchange, DNS, DHCP… Show more Manage internal infrastructure consisting of over 20 physical and 100 virtual Windows Servers across 4 physical sites; Provide hardware and software support for 150 end users; Assist client support team with tier-2 technical support requests for over 2000 clients; Manage backup/DR plans using a combination of Windows Backup, Cobian, and Hyper-V site-to-site replication; Write client-facing technical whitepapers and knowledgebase articles; Demonstrate proficiency with AD, Exchange, DNS, DHCP, Hyper-V, DFS, Routing, Firewall concepts, PPTP VPN Show less

Provide remote and on-site server, network, and end user support for a number of local small business clients; Draft technical sales proposals; Perform warranty repairs on Lenovo branded hardware; Maintain internal network infrastructure

Manage internal Windows Server infrastructure; Provide technical support for 140 end users; Maintain IT Asset database in MS Access; Manage backup/DR plans using Symantec Backup Exec with LTO Tape technology; Demonstrate proficiency with AD, Exchange, DNS, DHCP, SSL VPN

Coordinate per diem scheduling between healthcare facilities and medical staff; Ensure nurses maintain current levels of licensure and certifications; Create 24/7 schedule for an 8-person internal staffing team; Cross-trained to assist payroll department as needed