As the Head of Business Architecture at Novo Banco, I spearhead the strategic translation of the bank's vision into a comprehensive and executable transformation roadmap, ensuring the development of a scalable and efficient business model. My role encompasses the leadership of two distinct teams: the Business Architecture team, which is charged with crafting and upholding the bank's target architecture by harmonizing existing architectural domains (process, systems, data), and the Value Management Office team, dedicated to promoting a value-centric approach to portfolio management. This involves close collaboration with transformation teams to construct robust business cases and drive implementation.

As Senior Manager in the Revenue Operations and Sales Acceleration Team at Remote, I advanced the Go-to-Market strategy by developing and overseeing scalable processes, formulating and implementing strategic policies, and optimizing the technology stack to bolster revenue operations. My responsibilities encompassed the leadership and management of the Process & Policy, Tech Stack, Deal Desk, and Sales Compensation teams within the Revenue Operations (RevOps) department.

At Feedzai, I embarked on my journey with the company as Director of Business Process Management within the Business Operations (BizOps) team, tasked with fostering the company's accelerated growth through the strategic definition and reengineering of business processes to ensure scalability and operational efficiency. As the company evolved, my role and team expanded into Business Transformation. This enlargement brought additional competencies, roles, and responsibilities into the fold, such as Knowledge Management, to ensure Feedzai's business strategy was impeccably translated into operational excellence through a process-led transformation approach.

Management Consulting Manager at Accenture for the Communications, Media and Technology industries. Specialized in Digital Transformation, Digital Marketing and Customer Experience. Design Thinking Practitioner and Facilitator. Knowledgeable in Agile methodologies.Some work examples:- Led the functional team at the CRM transformation program for a telecommunications operator, responsible for the development of the company's customer facing processes- Development of the functional design of the Customer Service model for a telecommunications operator- Concept design of digital video / programmatic advertising marketplaces- Support of the B2B Corporate sales team of a telecom operator in high value sales opportunities, through the design of value propositions, go-to-market strategies and sales toolkits for Digital Transformation offerings- Strategic transformation plan for a postal operator- Design, setup and execution of the PMO for large scale CRM transformation program, incorporating waterfall and agile project management methodologies- Support of Accenture's business development and commercial opportunities, focusing on Innovation, Digital Transformation and Digital Marketing

Senior Consultant with Maksen (now merged into Deloitte Portugal), assigned to the Strategy & Operations practice within the Technology, Media & Communications industry cluster.Developed projects in the following functional areas:- Business and digital strategy- Digital marketing- Marketing strategy and analytics- Customer insight and segmentationSome work examples:- Definition of the customer segmentation strategy for a private healthcare group and support of go-to-market activities (design of targeted offerings, marketing campaign strategy and campaign ROI measurement)- Development of the business and digital transformation strategy for a national media group (TV/Print/Online)

Marketing & Sales Manager, heading both the Digital Sales (digital and performance marketing agency) business unit and managing several mobile content subscription African and European B2C Markets. - Responsible for all operational management activities of the Digital Sales business, such as client management and commercial activity, relationship with media and technical providers, team coordination and P&L management.- In the B2C role, responsible for all country management activities for TIMWE's content subscription business, including market assessment, business development and negotiation with partners (mobile operators and aggregators amongst others), and above and below-the-line marketing activities . Fully accountable for the P&L of each market.

As a Financial Analyst working at Brisa' s Treasury and Risk Management, I was responsible for the management of Brisa's market risk exposures, both through monitoring of individual exposures and overall risks, to its hedging using a variety of OTC derivatives.

Analyst, deployed to the Products industry cluster.Focus on Strategy, Consolidation and Finance and Performance Management projects.