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Luis Gustavo Miguel Dos Santos Email & Phone Number

Process and Management Analyst | Civil Aviation| Quality | Lean Six Sigma | Projects | Safety | Data Analysis | BI at GOL Linhas Aéreas
Location: São Paulo, Brazil 8 work roles 5 schools
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Role
Process and Management Analyst | Civil Aviation| Quality | Lean Six Sigma | Projects | Safety | Data Analysis | BI
Location
São Paulo, Brazil
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Luis Gustavo Miguel Dos Santos is listed as Process and Management Analyst | Civil Aviation| Quality | Lean Six Sigma | Projects | Safety | Data Analysis | BI at GOL Linhas Aéreas, a with 9497 employees, based in São Paulo, Brazil. AeroLeads shows a matched LinkedIn profile for Luis Gustavo Miguel Dos Santos.

Luis Gustavo Miguel Dos Santos previously worked as Process and Management Analyst - Operational Safety (GOLLOG) at Gol Linhas Aéreas and Flight Operations Coordinator at Icon Gold. Luis Gustavo Miguel Dos Santos holds Bacharelado, Aeronáutica/Aviação/Ciência E Tecnologia Aerospacial from Universidade Anhembi Morumbi.

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GOL Linhas Aéreas

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Profile bio

About Luis Gustavo Miguel Dos Santos

I began my professional career in aviation in 2011, and since then I have strived to achieve the industry's highest standards of quality and safety in my work, following the guidelines and regulations established especially by the ISO 9001, IOSA and IS-BAO standards.As the person responsible for maintaining quality systems, I wrote and improved operating procedures, processes and work instructions using tools such as Adobe Framemaker and MS Word, improving my technical writing skills. While writing documents, I always value the user experience when reading them, with the objective of ensuring that activities are carried out in compliance with regulatory requirements, always striving for efficient operations.I have worked on detecting problems and implementing solutions to continuously improve processes. In addition, I created and executed corrective action plans to increase operational efficiency and reduce possible risks to acceptable levels.With a broad vision and critical sense, I can easily identify opportunities for improvement, implementing innovative practices to constantly raise quality standards. My performance reflects not only compliance with applicable regulations, but also my ongoing commitment to operational excellence and the satisfaction of all parties involved.I have worked in data analysis and information management. I have acquired skills in data ETL process, performing detailed analysis to obtain insights. I have experience in creating accurate and relevant executive and operational reports for leadership decision-making.In the field of Business Intelligence (BI), I am actively involved in the creation and implementation of data management solutions, producing tools that facilitate the collection of operational data. Using languages such as Python and R, I am constantly dedicating some time to improve my technical skills, with the aim of providing more sophisticated analysis that are adaptable to ever-changing demands. In addition, I make the most of the tools available with a responsible cost management mindset.My career is characterized by a constant commitment to operational safety, implementation and improvement of quality management, and data-driven decision-making. I have contributed significantly to establishing effective and efficient processes to the greatest extent possible.

Listed skills include Flight Planning, Crew Scheduling, Fleet Scheduling, Flight Monitoring, and 7 others.

Current workplace

Luis Gustavo Miguel Dos Santos's current company

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GOL Linhas Aéreas
Gol Linhas Aéreas
Process and Management Analyst | Civil Aviation| Quality | Lean Six Sigma | Projects | Safety | Data Analysis | BI
brazil
Website
Employees
9497
AeroLeads page
8 roles

Luis Gustavo Miguel Dos Santos work experience

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Process And Management Analyst - Operational Safety (Gollog)

Current

São Paulo, Brazil

Responsible for the development and maintenance of quality processes and procedures, especially related to Operational Safety (Safety and Security) for the company's cargo services, maintenance of ANAC and IATA IOSA certifications;In technical and operational writing, editing and authoring complex documents and manuals, developing tailor-made tools for task automation, data collection and quality control, processes, activities;Responsible for processing and analyzing quality indicator data (KPI/OKR), safety performance indicators (SPI), developing business reports and dashboards for data visualization;Project management, application of quality tools and process mapping;Handling non-conformities arising from audits and voluntary reports (AQD), root cause analysis, corrective and preventive actions, fostering a culture of operational safety;Development of systems and tools (tailor-made) for automating routine tasks, data collection and quality control, based on Microsoft SharePoint, Power Platform and VBA (Macros).

Jul 2022 - Present

Flight Operations Coordinator

São Paulo, Brazil

Responsible for developing and maintaining processes, procedures and quality control in flight operations;Editing and authoring manuals and procedures, process mapping, controlling documentation, as well as maintaining the safety of operations;Responsible for planning, scheduling aircraft and crew, coordinating and supervising flights and flight dispatch activities in business aviation operations;Point of contact with international bodies for maintaining authorizations and certifications.

Feb 2021 - Mar 2022

Technical Operational Coordinator (Flight Operations Engineer)

São Paulo, Brazil

Responsible for developing the company's Flight Operations Engineering sector and its technical and operational procedures;Strong presence in developing processes and procedures related to the area of flight operations and coordination, as well as supporting the maintenance of quality and operational certifications;Authoring and editing internal manuals, monitoring legislation and regulatory aspects, and maintaining the company's quality certifications with the Quality Assurance's team, as well as supporting audits;Technical supervision of the Operational Control Center (OCC) team and point of contact with international bodies for maintaining authorizations and certifications;Development of tools for use by crew and OCC members (e.g. weight & balance).

Jul 2017 - Feb 2021

Flight Coordinator

Cb Air Táxi Aéreo Ltda

São Paulo, Brazil

Responsible for planning, scheduling aircraft and crew, coordinating and supervising flights and flight dispatch activities in executive aviation operations governed by RBAC 135 and RBAC 91.

Nov 2015 - Aug 2016

Flight Coordinator/Flight Dispatching Assistant

São Paulo, Brazil

Responsible for planning, scheduling aircraft and crew, coordinating and supervising flights in cargo aviation operations governed by RBAC 121. Support tasks in flight dispatch under the supervision of the Operational Flight Dispatcher (DOV), and coordination with the Commercial Department and ground logistics to monitor cargo.

Aug 2014 - Nov 2014

Flight Coordinator

Jundiaí, Brazil

Responsible for planning, scheduling aircraft and crew, coordinating and supervising flights and flight dispatch activities in passenger and cargo airline operations governed by RBAC 135 and RBAC 91. Support tasks in cargo dispatch, ground logistics, operations support and coordination with the Commercial Department and clients to monitor cargo.

Aug 2013 - Jul 2014

Flight Coordinator

São Paulo, Brazil

Responsible for supervising Flight Dispatchers and Aircraft Attendants and for planning, scheduling aircraft and crew, coordinating and supervising flights in business aviation operations governed by RBAC 135 and RBAC 91.

Jun 2012 - Sep 2013

Flight Dispatcher

São Paulo, Brazil

Responsible for flight planning in operations under RBAC 91 and 135. Support tasks in flight dispatch, ground logistics, operations support and coordination with the Commercial Department and Aircraft Maintenance.

Aug 2011 - Jun 2012
Team & coworkers

Colleagues at GOL Linhas Aéreas

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5 education records

Luis Gustavo Miguel Dos Santos education

Flight Dispatcher, Aeronáutica/Aviação/Ciência E Tecnologia Aerospacial

Baa Training Aviation Academy

Treinamento de Despachante de Voo de acordo com Anexo I da ICAO – Doc 7192-NA/857-D3

Formação Específica Em Gestão De Empresas Aéreas, Aeronáutica/Aviação/Ciência E Tecnologia Aerospacial

Formação De Cientista De Dados, Data Science

Data Science Academy

Técnico, Ciência De Dados

Data Science Academy

Formação em Ciência de Dados. Linguagem R, Python, PySpark, Azure ML, ETL, Big Data, visualização de dados.

FAQ

Frequently asked questions about Luis Gustavo Miguel Dos Santos

Quick answers generated from the profile data available on this page.

What company does Luis Gustavo Miguel Dos Santos work for?

Luis Gustavo Miguel Dos Santos works for GOL Linhas Aéreas.

What is Luis Gustavo Miguel Dos Santos's role at GOL Linhas Aéreas?

Luis Gustavo Miguel Dos Santos is listed as Process and Management Analyst | Civil Aviation| Quality | Lean Six Sigma | Projects | Safety | Data Analysis | BI at GOL Linhas Aéreas.

Where is Luis Gustavo Miguel Dos Santos based?

Luis Gustavo Miguel Dos Santos is based in São Paulo, Brazil while working with GOL Linhas Aéreas.

What companies has Luis Gustavo Miguel Dos Santos worked for?

Luis Gustavo Miguel Dos Santos has worked for Gol Linhas Aéreas, Icon Gold, Icon Aviation, Cb Air Táxi Aéreo Ltda, and Colt Cargo.

Who are Luis Gustavo Miguel Dos Santos's colleagues at GOL Linhas Aéreas?

Luis Gustavo Miguel Dos Santos's colleagues at GOL Linhas Aéreas include Gabriel Stagni Aquino, Jean Mota, Luis Almr Alves Ferreira, Mateus Julio Tavares, and Wagner Melo.

How can I contact Luis Gustavo Miguel Dos Santos?

You can use AeroLeads to view verified contact signals for Luis Gustavo Miguel Dos Santos at GOL Linhas Aéreas, including work email, phone, and LinkedIn data when available.

What schools did Luis Gustavo Miguel Dos Santos attend?

Luis Gustavo Miguel Dos Santos holds Bacharelado, Aeronáutica/Aviação/Ciência E Tecnologia Aerospacial from Universidade Anhembi Morumbi.

What skills is Luis Gustavo Miguel Dos Santos known for?

Luis Gustavo Miguel Dos Santos is listed with skills including Flight Planning, Crew Scheduling, Fleet Scheduling, Flight Monitoring, Flight Following, Safety Management System, Flight Dispatching, and Aviation.

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