*Financial Management: Auditing and reconciling daily transactions and preparing financial reports.*Guest Services: Handling check-ins and check-outs, resolving guest issues, and answering inquiries overnight.*Administrative Tasks: Completing end-of-day procedures and updating guest accounts and hotel occupancy information.*Problem-solving: Addressing overnight issues and ensuring security.*Interdepartmental Coordination: Communicating with other departments for smooth operations.

Responsible for Scandinavian Export from Bangladesh.Bookings receiving from local shipper to manage the allocations.Communicate with overseas office & buyer for loading plan and scheduling the shipment.Handle all of the customer service requirements in dealing with the shipper, supplier, consignee and any other agents or forwarders involved in the shipment.Creation of ocean bill of lading to local shipper and releasing the master from carrier.Update all data in CargoWise One system by maintaining KPI compliance, including order management for overseas office.Communicate effectively with various carriers to ensure customers requirement.

Maintaining communication and control through all phases.Updating Daily report and provide accordingly to customer.Identified and corrected efficiency bottlenecks which saves money and resulting faster, more accurate supply shipments.Handing C&A account annually export volume is 12000 TUES.

Investigate and planning shipment from warehousing of goods to deliver the goods to destination.Coordinated with shipping departments and make sure package documented federal shipping guidelines at destination.Consolidating cargo of different shipper for one consignee.Handing C&A account annually export volume is 12000 TUES.

Negotiating contracts, transportation and handling costs.Arranging payment of freight and other charges or collection of payment on-behalf of the client.Maintaining communication and control through all phases of the journey,including the production of management reports and statistical and unit cost analysis.Dealing with special arrangements for transporting delicate cargoes.

Updating system to enable real-time tracking of goods.Maintain 100% accuracy of delivery of data in system on time with no loss.Export Documentation preparation & checking.

Single point of contact for assigned vendor & RBO combination. Accept and process orders seeing through to delivery. Responsible for on-time delivery & customer satisfaction. Keep customers regularly updated on the progress of their orders. Follow up for Po / Payment, CT3, Road forms. Resolving Customer Complaints within 24 to 48hrs by co-coordinating with other department. Assist Customers in filling Order forms and placing online orders. Ensure clear information being sent to production along with the production sheets. Follow through production sheets to ensure delivery dates are met. Achieve sales target for designated account. Ensure all price quotes being sent on time. Communicate in receiving updates for different retailers. Always work with product development team for developing new set-up. Co-ordinate with supply chain for raw material availability. Always correspond with Foreign Counterpart.