Delivery- Responsible for customer service successful delivery, leading and organizing teams with more than 100 people.- Responsible for all account projects successful delivery - Escalation point for delivery-related issues- Mentoring/coaching people with the help of other leaders- Identify and build leadership team- Evaluate team performance by making decisions relevant to the team- Hiring and developing talents Growth plans for key people- Create backup plans and impact mitigations.Customer- Responsible for Client relationship management- Responsible for achieving account growth- Project and forecast account results- Responsible for the account P&L

Responsible for directing teamwork and take action in project management, interacting internal areas and clients, suppliers, government agencies, etc. Coordinating strategies and presenting performance indicators, as well as monitoring the planning and execution phase of company's projects, in order to guarantee compliance with commitments to customers, and identify risks and change management needs on time to ensure successful deliverables.

Company's strategic products team Leader, in charge of planning, adapting and proposing product strategy in order to seek new opportunities to fulfill company's growth plan. In addition to generate launch of improvements for the company's main products (updating the main beneficiary self-management portal and its app for Ticket Restaurante). Responsible for the constant analysis of market information and competitor actions in order to develop proposals for improvement. Ensuring monitoring and control for compliance with the budget of expenses of each of the product lines. Constant coordination with the commercial team in order to work together to understand product scope, incorporating commercial feedback collected from customers (Voice of Customer and Voice of Sales). Commercial material preparation and training plan for the sales force, in order to achieve correct product commercialization. Additionally, in charge of establishing the strategic vision of the products, determining the roadmap and commercial value.

Responsible for management and control of company's strategic programs and projects using tools and methodologies dictated by SCRUM and PMP. Main functions: - Report program and project progress to the company's board for Chile, Peru and Ecuador, achieving alignment and cadence of the agreements reached in the steering committees. - Create dashboard of programs and projects, maintaining the usual update, with which efficiencies were achieved in the projects at the level of cost and time. - Monitoring and control of projects with the participation of all the company's teams, achieving transversal coordination for the progress and execution of projects. - Manage strategic programs and projects to ensure their progress, achieving the execution of projects in the planned time and sometimes earlier than planned.

In charge of make a product for global decisioning in Latin America, ensuring its correct launch to the market in terms of: - Commercial alignment, ensuring that the functionalities, sales material, commercial understanding and prices delivered are adequate - Local technical alignment : Achieving the transfer of the functionalities and characteristics raised by the commercial team and clients to the technical team for its correct adaptation and implementation in the global decision-making platform from the US. - Alignment with the international team in the US, achieving correct communication and elaboration of a roadmap of essential functionalities for the local and regional business that were added to the "core" of the global decision-making platform to replicate them in other countries.

Responsible for Professional Services Functional Team- Project management in Spain and LATAM- Client product presale - Cost and time Estimation- Client requirement specification- Product Quality Assurance before deliver to client- Internal team coordination before product delivery

Main tasks- Project Management (La Polar, Banco Galicia, Nextel).- Client presales.- Time and cost estimation- Client requirement sprecifitations- Quality Assurance before deliver to the client- Internal coordination to before deliver the product to the client- Pre sales trainer on December 2013 in Peru Office- Pre sales trainer on February 2014 in Uruguay Office- QA performed in Argentina Office. with successful results.

Developer for Configurations and customization of InterConnect Platform in Nextel, Lapolar and Yoigo Projects.2 months of technical training at US Equifax Office in Atlanta GA about Interconnect platform.

Developer of a Manager and monitoring system for bandwidth limit, easy and quick installation, based on FreeBSD system.

- In charge of Linux and windows Servers- Mail server preparation. MS Exchange.- Technical support for company employer- Hotel system developer.

- In charge of University web that allows teachers to publish notes, works, and homework- In charge of University web page content- Technical support for students and teachers