-Carry out routine decontamination of the Laboratory -Participate actively in EQA and proficiency testing activities -Covid-19 sample collection -Performing assays from DNA extraction, cell lysis and amplification processes using PCR-Molecular diagnosis of Hepatitis B&C, HIV, SARS-CoV-2. Human papilloma virus -Analysis of qPCR test reports

-Supervised day to day activities of staff members -Developed, reviewed and improved administrative systems,procedures and policies of the organization -Troubleshooting; analyzing and solving of problems -Coordinated internal resources for seamless execution of projects -Involved in hiring, proper training and evaluation of employees

- Handled customer complaints and provide appropriate solutions within time limit -Appropriate follow up of complaints to ensure resolution -Attended to emails and phone calls -Adhered to best data management practices and maintained high standard of accuracy and efficiency.-Maintained a coordinated and comprehensive storage system to ensure accurate data storage.-Improved patient/client experience by providing accurate information about all products and services.-Accurate and timely nventory taking,preparation of delivery notes, invoices and receipts.