• Lead, manage, and mentor coordinators and drivers to ensure smooth daily operations, resulting in a 15% increase in on-time deliveries and a 20% reduction in operational errors.• Establish and monitor KPIs such as on-time delivery, freight costs, and operational efficiency. Successfully achieved a 10% reduction in freight costs through strategic route optimization and negotiation of favorable carrier rates.• Ensure proper documentation for all freight movements, including bills of lading, freight invoices, and customs paperwork for cross-border shipments.• Oversaw the scheduling and tracking of domestic freight shipments, ensuring timely and efficient transportation. Implemented a new tracking system that improved visibility and reduced transit times by 25%.

At BNSF Logistics LLC, we are invested in changing the carrier engagement experience by deliberately using carrier facing software and data science analytics. As a Strategic Carrier Development Manager for the Carrier Development team, I am responsible for supporting and cultivating the end-to-end operations through a relationship-based approach with our network carriers. I oversee a variety of essential business functions that enable our customers to scale in dedicated lane automation supported by carrier backed solutions and aggressive pricing.

Our goal is to connect known capacity to the carrier network through cross department collaboration and a focus to develop, manage and retain strategic carriers.As the Strategic Carrier Manager, my responsibilities include: - Presenting RFP customer lane coverage needs to key/core carrier portfolio based off documented carrier capacity.- Daily call and email communication presenting identified opportunities through RFP Pricing and Awarded business - Securing carrier commitments through negotiated contractual rate addendums- Driver automation and efficiencies through internal or external company technology- Develop and implement internal process improvements for dedicated business - Act as liaison between internal departments and external carrier point of contact

As part of an operations team dedicated to fulfilling the daily operational needs of our carriers and customers. Focused on using attention to detail, repeat carrier use, consistently providing solutions and communicating updates the Account Managers and internal CRM Software. As the Transportation Coordinator 2, my responsibilities include: - Participating in RFP Pricing and award management coverage of incumbent lanes.- Providing carriers with a reactive in nature experience. - Establishing relationships to fill customer needs. - Making 100+ daily load sales coverage calls.

As part of an operations team dedicated to fulfilling the daily operational needs of our carriers. The goal is to consistently provide coverage communication and gross margin growth on a daily basis to achieve department revenue goalsAs the Transportation Coordinator 1, my responsibilities include: - Receive and dispatch customer orders to carriers. - Monitoring truck repairs, late deliveries, or pick-up and delivery issues.- Provide organized and detail-oriented communication to carriers before, during and after load execution. - Establishing relationships to fill customer needs. - Making 100+ daily load coverage calls.

At JAGK Trucking LLC, I was a part of a team focused specially on quality control, cost reduction, inventory management and most importantly our customer satisfaction. JAGK’s commitment and expertise of heavy equipment through custom adaptation focused every day on the goals, customer requests, inventory logging, effective employee schedule setting and task logs to accomplish the day-to-day duties. As the Operations Associate, my responsibilities included: - Run day-to-day employee operational to do lists by employees. - Provide project cost analysis - Notate inventory needs and submit purchase orders. - Organize and set weekly personnel capacity management schedule. - Prepare and process international documentation of cross border deliveries

At Cargill, we focused in gathering the best information possible in a fast-paced environment to resolve any overage, shortage & damage issues that occurred through the transport of our companies product. It was up to me to file and investigate any of these claims from the second an issue was reported. As an OS&D Railroad Transportation Assistant, I was responsible for- Filing and examining OS&D reported issues for OTR and Railroad - Working with team to contract any third-party services on derailments, spills or product extraction.- Providing 18 different business units with claim filing of OS& D Reports