• Defining business and functional requirements for the clients, and determining how to measure business results, model current & future business processes.• Gathering technical requirements and identify the organizational changes required to realize the benefits of the solution architecture successfully• Supporting sprint planning and identify features/stories implementation• Deliver process flow mapping across functional & non-functional epics/stories mapped to macro-level journeys• Elicitation and collaboration of requirements through facilitating workshops and documenting outcomes and risks• Defining project scope and capture all requirements including risks/assumptions/issues/ dependencies• Participating in pre sales activities, building and driving demo and capturing business requirement• Participating in efforts to develop and execute testing, training and documentation• Participating and driving key meetings with clients for requirement defining, demos, and end user trainings for successful business outcomes• Working closely with developers and architects to verify the code, deployments, and solutions are meeting business requirements• Nurturing fellow BAs and juniors and helped train them on all the functions, aspects and responsibilities of a BA and guiding them through their SF learning curve.

• Understand Client Business/Requirements or Need Generation to establish the solution as best fit system for the need or business enablement• Worked with the development team to ensure on time completion of the project• Testing of the development to identify any bugs or break down before presenting or giving a demo to the client• Worked on documenting throughout the process including brd, frd, process flow charts, user stories etc.• Work in close coordination with Pre-Sales/Project teams to develop proposals for the client’s needs and objectives.• Creating Presentations, Proposals Response to RFQ's and RFP's• Marketing activities initiatives and implementation • Negotiation and closure - through appropriately handling client queries and closing the deal• Work on IT Sales (Salesforce). Contract review with potential new clients• Contribute to the organizations success by developing new business sales revenue from our product and service offerings

• Achieved sales targets and increasing new business opportunities.• Established strong lasting relationships with clients and managed a team.• Performed sales activity including market research, reaching out toprospects, qualifying leads, presentations, negotiations, and client sign-ups.• Managed Relationships and meetings, with both existing and new clients.• Analyzed the team’s productivity, bridged the gap in deliveries.

• Developed marketing and sales strategies and approaches for products and services. Maintained relationships with clients through superior customer service.• Analyzed trends, data, demographics, pricing strategies, and other information. Present regular performance reports to managers and executives.• Assigned marketing and sales activities/projects to team maintaining the balance. Attends trade shows and travels to meet clients as needed.

• New Business Development & Key Account Management in assigned territory. Effective and coordinated handling of customers and various internal departments. Be a SPOC.• Region based Customer acquisition by building Marketing Strategy and working on business development activities. Complete Ownership of existing and new accounts from Lead Generation to Delivery of services and product.• Consultant design of Fit-Out labs, and managing Turnkey solutions. Explore cross selling and upgrading opportunities. • Focus on Customer satisfaction, Product mockup & it’s demonstration at events and existing sites, attend conferences, seminars etc.

• Prepare repots in market sizing, competitive analysis and customer analysis demonstrating quantitative and qualitative aptitude.• Reaching out to the decision makers like VP`s, SVP’s, CXO’s and Directors to connect them with Tech Mahindra through call, mails and various communicative channels and maintain the relation.• Coordinate and handle campaigns, industry events, conferences and meets like Oracle open world (OOW), Mobile world congress (MWC). • Synthesize & generate detailed insight through primary & secondary research. Evaluate market trends, competition, business and operational models. Identify opportunities for market entry and expansion.

• Account Management in Asia region. Customer Interaction, understanding needs, Educate on UL standards, certification procedure and compliance requirement, addressing queries trough out the project. Also responsible for cross selling and up selling of related services.• Study client's business model, resources, planning & strategy and risks. Lead and support multiple projects simultaneously.• Prepare reports, establish test program, resolve technical issues, understand product design, and study engineering drawings, material specification & quality.• Handle projects and certifying products for their safety within fire safety and fire suppression category covered under Underwriters Laboratories standard like UL 162, UL 555 etc. and also ISO standard for product’s safety.