Using QuickBooks to record journal entries, reconcile bank accounts, and prepare monthly invoices.

- Managed the transfer of paper files to electronic backups in compliance with insurance regulations and agency policies.- Assisted with the implementation of a new CRM program using EZLynx Comparative Rater Software & Agency Management System.

• Shipping and Logistics - Prepared all shipping documents and logistics - Negotiated rates • Grew and maintained customer relationships• Responsible for generating and sending accurate invoices • Processed payments and monitored accounts receivable • Assisted HR with employee relations

•Assisted in the development and implementation of marketing plans and content•Managed social media•Helped customers in selecting the correct plants and products to best fill their needs and/or wants•Served as company spokesperson in TV and radio advertisements•Assisted in placing orders for new inventory•Developed product displays and aided in maintaining displays•Ensured efficient customer flow through checkout lines as cashier with a customer service mindset•Managed closing the store along with balancing cash drawers on some occasions •Responsible for watering, fertilizing, pruning to maintain quality and viability of products