Gertrude Ngatchum Epse Nguiegweu Email & Phone Number

Yaounde, Cm

Yaounde, Centre, Cameroon

Provide assistance in wide range of office functions as well as to the director and Centre staff. Coordinate programs of director and schedule meetings while supporting administrative and finance department. Liaise with service providers and suppliers, prepare and finalise communication / correspondences, and manage schedule of all official events.• Maintained consistent coordination of all office programs and activities.• Delivered timely correspondences for all activities by 100% and 90% for visa.• Organised and coordinated entire meetings in timely and proper manner as per shared guidelines

Douala, Cameroon

Assisted in various aspects of supply, HR, legal, and corporate activities while effectively communicating messages across organisation. Managed and archived manager's minutes & documentation while organising manager's agenda. Maintained consistent coordination with office administrative facilities and ensured availability of daily miscellaneous requirements to provide harmonious work culture to employees. Acted as info-hub to provide administration related information and supervise administrative activities such as general admin, verification of stationery stock, petty cash, courier, florist, pest control, and housekeeping.• Succeeded in saving departments’ allocated travel cost by 10% along with 100% compliance with legal goals in terms of customer complaints report.• Managed end-to-end employee safety and security induction (100% completion) with the Head of security.• Led acquisition, installation, and equipment commissioning required for facility IT Systems, air conditioning.• Controlled relocation of employees including arrangement for home and family related needs, such as school admission, transportation, and household requirements.Facilities Management• Led project planning and management of office builds, refurbishments, moves, and cyclical redecorations.• Ensured compliance with relevant legislation / standards, health & safety standards, and legal requirements. Contractor Management • Managed contracts related to cleaning services, catering services, security and building maintenance.• Identified risks and areas of organizational exposure and implemented business continuity plans to mitigate and manage risks.• Developed, reviewed, and implemented processes to deliver efficient fleet management while creating and monitoring adherence to policies and procedures.Fleet Management • Tracked fleet utilization, vehicle condition, service history, speed limit adherence, and fuel utilization.

Douala, Cameroon

Delivered help in workload of administrative tasks requiring oversight while meeting deadlines and completing projects on time. Upheld responsibility of a range of manager’s activities including documentation, calendar, and appointments.• Met and surpassed set targeted by attaining 95% visa delivery rate through execution of best practices.• Excelled as safety process improvement internal champion for department with main focus on emergency call list building and implementation

Douala, Cameroon

Led successful commercial and administrative management of showroom and facilitated technological and strategic monitoring and market research throughout. Identified and monitored commercial action plan and marketing action policy as well as managed commercial communication plan in line with provided guidelines.• Achieved 95% customers satisfaction rate on delivering / quality services through execution of best practices.• Showcased exceptional coaching skills in advising and supporting sales team and assistants.• Developed personal portfolio of clients as well as measured effectiveness of all deployed resources.

Douala, Cameroun

• Missions/activities :o Organisation of the manager's agenda o Management and follow-up and archiving of the manager's minutes and documentationo Communication managemento Budget and financial management

• Missions/activities :o Commercial and administrative managemento Development of a personal portfolio of clientso Management of the sales teamo Definition and follow-up of the commercial action plano Technological and strategic monitoring and market researcho Measuring the impact and effectiveness of the resources deployedo Advice, support and sales assistance for sales staffo Management of the commercial communication plano Definition and application of the marketing action policy

Humanitarian Programme Coordinator - Lyon, France

Master Of Business Administration - Mba, Enterprise Administration

Enterprise management Marketing Management and Human resources Communication Enterprise Strategies

Bachelor'S Degree, Business Management And Operations

Hnd, International Trade, Hnd – International Trade